Customer Service Rep - Lake Como, NJ

Job Description

Job Description

Overview

Air Experts has been providing Monmouth and Ocean County with Heating & Cooling expertise for over 30 years. As a member of American Residential Services, we are a on of the largest providers of residential services in the US, employing more than 7000 professionals across the country.

Salary Range: $20-22hr based on experience

Benefit Highlights;

• Access to insurance available at 31 days of employment
• Low-cost Medical Insurance options, starting at $5 per week
• Dental and Vision Insurance options
• Health Savings Account or Flexible Spending Account
• 401(k) with company match
• HSA and Flexible Spending Account
• Paid Time Off & Holiday Pay
• Company paid life insurance
• Learn more by visiting

Schedule: Full-time, weekend availability

Responsibilities

At Air Experts, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant. We are seeking a few incredible people to join our Call Center Team that is known to set the standard for customer support and quality assurance.

Customer Service Representatives can expect:

• Year-round work as we service multiple trades with multiple busy seasons.
• Competitive pay options based on your skill and availability.
• Paid orientation, paid training, and weekly direct deposit payroll.
• Clean office environment with great equipment and a strong team ready to grow along side of you.
• Comprehensive Training Opportunities provided by in-house Learning & Development team.
  • Training including but not limited to technical, sales, safety, leadership, systems training.
• National Network to support professional growth & development and provide transfer opportunities.

Qualifications

• Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls.
• Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
• Must report daily to our office, this is not a work from home opportunity.
• Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)
• All candidates are required to undergo pre-employment drug screen and background checks.

* This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: -policy .