Medical Office Associate II - Per Diem, Days - Infusion Center - Atlantic Health Chilton Medical Center

Job Description

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front, scheduling, patient communication, and filing.

Principal Accountabilities:

• Acquires information on new patients and follow-ups. Schedules for new patients and follow-up appointments.
• Prepares daily charts and obtains medical history, physician documentation, orders, lab work, consents, and releases information by HIPPA guidelines. Scans all medical records into Epic.
• Department reception greets patients and department visitors courteously. Answers questions, provides information requested, i.e., forms, brochures, insurance. Directs callers appropriately use telephone standard etiquette.
• Performs departmental MOA duties. Delivers and posts messages for department. Picks up and distributes departmental mail.
• Organize reception area and monitors when needed. Files charts & paperwork. Organizes the Lobby and maintains clean environment.
• Behaviors which foster patient satisfaction are consistently demonstrated. Maintains universal precautions.
• Consistently responds to patients/families in a courteous, timely and positive manner. Consistently responds to patients' rights to privacy, dignity, and confidentiality. Completes follow-up phone calls as requested.
• Assists in the organizational structure of the unit and ongoing work environment.
• Communicate well with team members. Works well with co-workers and fosters department and hospital goals.
• Completes Registration process. Registers all new patients and verifies information on existing patients. Checks diagnosis codes with MD office and in Code Correct. Validates pre-certification process complete.
• Scan all documents into Epic. Identifies the patient using 2 patient identifiers and wrist bands them appropriately. Checks "in" patients from the Infusion and Radiation departments.

• Performs other related duties as assigned.

  Schedule:

• Per Diem, Days
• Every other weekend Saturday and Sunday, variable holidays
• 7:30am start

Qualifications

Required:

• High School Diploma or equivalent.
  

Preferred:

• Associates degree in Medical Office Management, Business, or related field.
• 1 year of experience in a medical office environment or relevant area.

About Us

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Atlantic Health CentraState Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For."
• Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026.
• Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings.
• Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
• Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.
• Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare - 2026.
• Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
• Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025.
• Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.

Located in Pompton Plains, New Jersey, Chilton Medical Center has been ranked the top mid-sized hospital in NJ for six years in a row, according to Castle Connolly. The Leapfrog Group gave us an "A" Hospital Safety Grade and we've received the Lifeline Bronze Receiving Quality Achievement Award from the American Heart Association. In addition, The Joint Commission recognized us as a Primary Stroke Center. We were awarded the American Heart Association/American Stroke Association's Get With The Guidelines(r)-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite. We achieved Magnet(r) recognition from the American Nurses Credentialing Center. ANCC's Magnet Recognition Program(r) identifies superior quality in nursing care and is the highest national honor for nursing excellence.

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Job Info

• Minimum Salary (Hourly Rate): 24.050000
• Maximum Salary (Hourly Rate): 39.710000
• Assignment Category: Per Diem
• Hours per Week: 0.01
• Primary Shift: Day
• Salary Admin Plan: CLE