Host
We're seeking passionate team members who share our work ethic, our sense of family, and a commitment to delivering exceptional experiences to our guests.
As one of our Host, you are the front line of communications with our cherished guests. You will be a valuable part of our team. Providing guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will also be responsible for assisting the General Manager to ensure a positive first impression, and lasting relationships are formed with all our guests.
Responsibilities Include...
- Maintaining positive relationships with all our guests.
- Managing the reservations inventory to ensure the restaurant maximizes its cover potentials based on budgets, special events, holidays, and seasonal demands.
- Maintaining our restaurant and guest profiles across various tools and platforms.
- Working with the Events team to manage restaurant availability and ensure proper communication is met. Training within the department
- Responding to all guest inquiry channels in a timely, friendly, and efficient manner. Monitoring the general email inboxes for the restaurant
- Building long-term relationships with guests and stakeholders, such as dining regulars, local concierge, and employees
The right candidate will have...
- experience working as a front door lead in a fast-paced, high volume, fine dining restaurant.
- Extensive knowledge of fine dining service
- Extensive knowledge of various restaurant reservations software.
- An unparalleled commitment to hospitality and customer service.
- Exceptional leadership and communication skills.
- Ability to think critically and make sound decisions in a high-pressure work environment.
- Excellent time management and prioritization skills and the ability to multitask.
- Proficient in Microsoft Office
- General computer skills required.
BENEFITS:
- Opportunities for growth
- Paid sick time
- 401K access
- Employee Dining Discounts
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