Server
- Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
- Assist guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
- Take food and beverage orders accurately and enter them into the POS (point-of-sale) system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
- Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
- Monitor tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat and tidy dining environment.
- Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
- Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
- Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
- Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
- Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.
- Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure
- Experience as a Server is preferred; must be of legal age if serving alcohol
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