Customer Service Representative

Robert Half
Westfield, NJ

Job Description

Job Description

55,000 - 60,000

benefits:

  • 1 day hybrid after a few months
  • medical
  • dental
  • vision
  • paid time off
  • 401k

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or in person.
  • Resolve customer concerns, complaints, and service issues in a timely and courteous manner.
  • Process orders, returns, exchanges, and account updates accurately.
  • Maintain detailed and accurate records of customer interactions in CRM or internal systems.
  • Escalate complex issues to appropriate departments as needed.
  • Follow company policies, procedures, and service standards.
  • Collaborate with internal teams to ensure customer needs are met.

SAP experience is a plus.

Posted 2026-04-14

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