ServiceNow Technical Consultant - GRC

Our client, a global IT Services and Consulting company, are hiring a talented ServiceNow Technical Consultant to join the team remotely on a contract basis. The successful candidate will leverage their expertise in the ServiceNow GRC module, providing hands-on ServiceNow design and development support across diverse consulting projects.

Responsibilities

• Build and configure GRC applications, including Audit Management, Business Continuity, Policy and Compliance, and Vendor Risk Assessment.

• Implement policies, standards and regulations, integrating with third-party systems.

• Collaborate with ServiceNow functional teams to optimize and customize core and bespoke applications.

• Offer technical support and troubleshoot end-user issues within ServiceNow.

• Translate complex technical concepts into clear, business-friendly language.

• Develop system integrations and automate business processes.

• Configure and script Business Rules, UI Policies, UI Actions, Client Scripts and ACLs.

• Document solutions and secure stakeholder approvals.

• Manage application and platform upgrades, ensuring seamless data integration across ServiceNow and other systems.

Skillset

• Bachelor’s degree in Computer Science or similar.

• Minimum of 5 years of hands-on ServiceNow development experience, covering implementation, integration, enhancement and production-level support.

• Proven expertise in ServiceNow GRC development, with a minimum of two full lifecycle implementations as a lead consultant.

• ServiceNow certifications, including System Administrator or Implementation Specialist in ITSM/ITOM, is highly desirable.

• Strong programming skills in Java, JavaScript, HTML and XML.

• Solid understanding of ITIL practices and frameworks. ITIL v3 certification is a plus.

• Excellent analytical, problem-solving and communication skills.

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