Import Operations Assistant Manager (Ocean/Air)

Job Title: Import Operations Assistant Manager (Ocean/Air)

Location: Secaucus, New Jersey, 100% onsite

Schedule: Monday-Friday, 9:00 AM - 6:00 PM

Salary: $55,000- $65,000 based on experience

Job Description:

The Import Operations Assistant Manager supports daily ocean and air import activities, oversees team performance, and ensures high-quality service delivery for clients. The role is responsible for coordinating operational tasks, managing customer relationships, and driving continuous improvement in process efficiency and service standards. The candidate will also support financial accuracy by monitoring receivables and payables while contributing to a well-organized and compliant logistics operation.

Key Duties & Responsibilities:

• Team Leadership: The candidate oversees daily and weekly tasks, shipment progress, and team performance to maintain consistent operational output.

• Client Management: The candidate maintains strong customer relationships to ensure service satisfaction and timely issue resolution.

• Training & Development: The candidate supports ongoing learning and skill development for team members to strengthen operational capabilities.

• Market Analysis: The candidate performs market and competitor research to identify improvements.

• Financial Coordination: The candidate ensures accounts receivable and payable activities are completed on time to maintain accurate financial records.

Qualifications Required:

• Language Skills: Bilingual proficiency in English and Korean to support communication requirements with clients and partners.

• Education: Bachelor’s degree in Supply Chain, Logistics, or a related field is preferred.

• Experience: 2-3 years of experience in freight forwarding, logistics, or supply chain operations.

• Technical Skills: Proficiency with Microsoft Word, Excel, and PowerPoint.

Company Benefits:

• Health, Dental, and Vision Insurance with full coverage for the employee and their dependents

• Paid Time Off

• 401(k) Plan with Company Match

• Daily Lunch Catering

• Annual Performance-Based Incentives

• Certification Recognition Program

• Fitness Center Membership Subsidy Program

Our client is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected category under applicable law.