Dispatcher I

RWJBarnabas Health
New Brunswick, NJ
Req #: 0000209793

Category: Dispatcher

Status: Full-Time

Shift: Day

Facility: RWJBH Mobile Health (EMS)

Department: MH Central Communication

Pay Range: $20.70 per hour

Location:

ONE ROBERT WOOD JOHNSON PLACE, NEW BRUNSWICK, NJ 08901

Job Title: Dispatcher I

Location: Mobile Health

Department Name: MH Central Communication

Req #: 0000209793

Status: Hourly

Shift: Day

Pay Range: $20.70 - $20.70 per hour

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview

The Dispatcher-EMT is responsible for answering 9-1-1 telephone calls and other telephone calls.

Qualifications

Required:

  • High School Graduate or GED
  • Must be 18 years’ of age
  • Driver’s License
  • American Heart Association BLS for Healthcare Provider Certification
  • APCO BTC or State approved equivalent Certification
  • IAED Emergency Medical Dispatcher Certification
  • Hazmat Material Awareness training Certification
  • Weapons of Mass Destruction or CBRNE Awareness training Certification
  • ICS – 100, 200, and NIMS 700, 800 Certification

Preferred

  • PHTLS/ITLS
  • 1-3 years of previous dispatch experience related experience in firefighting/EMS

Certifications And Licenses Required

  • American Heart Association BLS for Healthcare Provider Certification
  • APCO BTC or State approved equivalent Certification
  • IAED Emergency Medical Dispatcher Certification
  • Hazmat Material Awareness training Certification
  • Weapons of Mass Destruction or CBRNE Awareness training Certification
  • ICS – 100, 200, and NIMS 700, 800 Certification

Scheduling Requirements

  • Full-Time, Nights
  • 40 hours per week

Essential Functions

  • The Dispatcher-EMT is responsible for answering 9-1-1 telephone calls and other telephone calls, screening them according to the International Academies of Emergency Dispatch IAED ProQA system and dispatching the appropriate resources,
  • The Dispatcher-EMT will utilize a Computer Aided Dispatch system, radio communications system, and telephone system to communicate with units in the field, update their status on assignment, and ensure the safety of all personnel,
  • This position requires superior communication skills and customer service skills

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits And Perks

  • Medical/Dental/Vision plans
  • 403(b)
  • PTO
  • Short & Long Term Disability
  • Basic Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Discounts Through our Partners
    • NJ Devils
    • NJ Performing Arts Center
    • Verizon
    • And many more!
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer
Posted 2025-08-19

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