Sales and Marketing Move-In Coordinator

Job Description

Job Description

Sales and Marketing Move-In Coordinator

Full Time Days | 8am-4:30pm | Monday-Friday

UMC has been certified A Great Place to Work for the 8th year in a row! 87% of our teammates say they feel they make a difference in the work that they do at UMC!

UMC is currently seeking a Sales and Marketing Move In Coordinator for our Bristol Glen Senior Care Community located in Newton, NJ. Bristol Glen, a Continuing Care Retirement Community (CCRC), is thoughtfully designed to provide person directed care in a home-like environment to ensure exceptional care and quality of life for our residents.

The Sales and Marketing Move-In Coordinator is an entry level role responsible for supporting the efforts of the Director of Sales and Marketing and the Sales Counselor in all areas of sales, marketing and event coordination. Additionally, this position coordinates all new IL, AL and MC move-ins to the community.

Requirements for a Sales and Marketing Move-In Coordinator:

• High School diploma or equivalent.
• Minimum of one year of related experience.
• Competence with Microsoft Word, Excel, and Outlook.

Responsibilities for a Sales and Marketing Move-In Coordinator:

• Focus on Sales and Occupancy: Handle all prospective inquiries promptly and assigns to appropriate salesperson for timely follow-up. Provides sales back-up assistance for the Sales & Marketing Director and Community Sales Counselors as needed.
• CRM Utilization: Maintains accurate data flow for leads and referral sources. Ensures timely and precise input as appropriate into Aline or other community specific systems. Prepares and maintains accurate and timely reports as required.
• Team Participation: Adheres to a culture of collaboration and teamwork. Shares relevant prospect information with the sales team and the community teams.
• Move in Coordination: Own the customer journey from apartment selection/deposit to move-in, ensuring residents receive personalized support. Ensure timely entry of move-in details into Aline for accurate occupancy tracking. Manage all aspects of any apartment modifications, apartment readiness and move-in coordination. Provides hands-on assistance to residents with move-in details and support. Share move-in details with community team and corporate VP of Marketing and Sales.
• Marketing: Event planning, coordination and set up, execution and closing of all events in coordinator with the Sales & Marketing Director. Supply, stock and order of promotional items.
• Industry Knowledge: Keep updated about relevant operational, competitive and company information to respond effectively to prospective inquiries and community contacts. Attend relevant industry meetings and conferences.

About UMC:

• Our Mission is: Compassionately serving in community so that all are free to choose abundant life
• Certified A Great Place to Work for the last 8 years, we continue to grow and innovate to meet the needs of our residents while building upon our rich history of over 115-years of dedication to the communities we serve. Over 80% of our teammates say they feel good about the ways UMC contributes to the community!
• According to the 2024 Great Place to Work Survey, 87% of our teammates:
  • Feel they make a difference and their work has special meaning
  • Indicate they are able to take time off work when necessary
  • Feel their workplace is physically SAFE !
• We offer 4 Full-Service Communities, 5 Affordable Housing Communities and HomeWorks throughout the State of NJ, offering a variety of options from Independent Living, Assisted Living, Memory Care, Long Term Care, Short Term Rehab, home care and more!
• Our company culture at UMC is built on our values of Compassion, Respect, Stewardship and Service.

Benefits offered by UMC for our Teammates:

• Employer-subsidized Medical and Dental Coverage (eligible at 30-hours per week)
• 403(b) Retirement Savings Program with Employer Match
• Daily Overtime Available
• Employee Assistance Program
• Tuition Assistance, Professional Development and E-Learning
• Employee Discount Program
• Generous Paid Time Off Program
• Group Life Insurance (No Cost to YOU!)
• 9 Paid Holidays/Premium Pay when working holidays
• Free uniform items & additional uniform allowances
• Immediate Pay - on demand access to earned pay!
• Additional great benefits like Vision coverage, Health Savings Account, Voluntary Life Insurance & so much more!

UMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.