Systems Administrator

Job Description

Job Description

Greater Alliance is a forward-thinking and growing credit union built upon more than 85 years of commitment to members, community, and service. Greater Alliance offers membership to anyone who lives, works, worships, or goes to school in, and other businesses and legal entities located in Bergen or Passaic County within New Jersey.

With three branches to serve our growing membership, Greater Alliance offers a complete suite of financial products and services such as personal and auto loans, savings products, mortgages, and financial planning, which is only a small sampling of a lengthy list of possibilities our members enjoy. As stated in our Mission, Vision, and our list of Core Values, we are here to serve our members the very best way we can!

Our employees are a key factor in this success:

We believe in teamwork, enthusiasm, dynamism, personal initiative with a strong sense of responsibility.

Summary: System Administrators ensure our technology infrastructure runs smoothly, supporting both staff and client/server environments. They play a critical role in maintaining reliable, secure systems that align with the evolving needs of the credit union.

This is an In-Office Position.

This position is not eligible for immigration sponsorship.

Duties and Responsibilities include the following:

Essential functions include, but are not limited to:

• In depth understanding of the overall network environments/technologies utilized under the qualifications section.
• Responsible for the implementation of methods, procedures, & practices used for installation, maintenance, augmentation & repair of network infrastructure.
• Maintaining the Disaster Recovery Plan/ Operation.
• In depth knowledge of both Virtual/on-premises server technologies and solutions.
• Knowledge in deployment, diagnostics, and network configurations.
• Strong analytical & problem-solving skills.
• Comply with company/NCUA standards, policies/procedures.
• Work independently with minimal supervision producing results that meet standards of quality, timeliness, acceptability & the ability to switch quickly/comfortably between projects.
• Flexibility in schedule; in order to resolve IT issues that may arise or to work on projects to be on call.
• Run vulnerability testing and reporting.
• Ability to travel to branches.
• Great communication skills
• Must be proficient in time management to complete required tasks for projects.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

At least 1 year of experience, in the following areas:

• Windows 10/11
• SAN/NAS technology, Sharepoint Administration
• VPN Technology
• Routers, Switches, Firewalls (Required) (Network+ or CCNA is a plus)
• Microsoft Server 2019-2025, Microsoft Office suite, Microsoft 365
• VMware, Veeam, Sophos
• Strong analytical skills

Education/Experience:

Bachelor’s Degree in Computer Science/ IT or at least 0-2 years of equivalent IT experience.

Language Ability:

Strong written and verbal communication skills, with the ability to read and compose clear emails and documentation. Confident in presenting information in one-on-one or small group settings to vendors, contractors, and team members. Skilled in providing technical support in a clear, user-friendly manner.

Professionalism:

• Demonstrate initiative in developing his or her professional skills by:
  1. Actively pursuing expansion of job-related responsibilities and skills
  2. Participating in training and development activities
  3. Regularly attending general staff educational and training programs
  4. Upon gaining sufficient work experience in the office, presenting, or assisting in the development or presentation of such programs.
• Ensure that he or she can serve as a positive example, convey an approachable "ready and willing to help" attitude, instill confidence and trust, and provide excellent customer service to employees:
  1. Proactively prioritizing and managing his or her workload, remain patient and calm under pressure, adapt quickly to changing circumstances, and provide timely, appropriate, and useful work product and advice; and
  2. Actively and effectively communicating with staff and others as needed to ensure the efficient execution of his or her work-related duties and the maintenance of good working relationships.

• Demonstrate a commitment to teamwork within the office by:
  1. Cooperating with staff, listening to, and considering their ideas, sharing information, suggestions, and other opinions with them, and treating them with respect and understanding.
  2. Constructively self-evaluating and receiving feedback regarding his or her performance on an ongoing basis and during his or her annual performance evaluation.
  3. Constructively receiving feedback relating to his or her written work product; and
  4. Assisting with team workload as necessary

Physical Requirements

• Sitting for extended periods of time.
• Able to lift at least 50 pounds.

WE offer a competitive salary and comprehensive benefits package including:

• Life, AD&D and Long-Term Disability paid by the Credit Union.
• Medical, Dental, Vision and Supplemental Benefits.
• Generous Paid Time Off.
• Health Care FSA
• 401K, with an Employer Match of up to 4 %.
• Company Bonuses.
• Gym Reimbursement Program.
• Complimentary Water, Tea, and access to our Coffee Machine.
• Employee Family Day & Employee Appreciation Party.
• Team Bonding Events.
• Awesome Company Culture!

This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management. Greater Alliance Federal Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability or any other characteristic protected by law.