Administrative/Customer Support Specialist

Job Description

Job Description

Administrative/Customer Support Specialist
Edison, NJ
$24.00/hour
Monday–Friday | 8:00 AM–5:00 PM

We are seeking a detail-oriented and customer-focused Administrative & Customer Support Specialist to join a growing team in Edison, NJ. This position plays a key role in supporting daily office operations, processing customer orders, and providing excellent customer service in a fast-paced office environment.

Responsibilities

• Perform general administrative duties including data entry, filing, document preparation, and record maintenance
• Process customer orders accurately and efficiently within internal systems
• Monitor and respond to customer emails in a professional and timely manner
• Assist customers with inquiries, order updates, returns, and basic issue resolution
• Maintain accurate customer records and transaction history in CRM/database systems
• Coordinate with shipping, accounting, and other departments to ensure order accuracy and timely fulfillment
• Track open orders and follow up as needed
• Generate reports and assist with internal documentation
• Support additional administrative and operational tasks as assigned

Qualifications

• High school diploma or equivalent required; additional education preferred
• 2+ years of administrative support, customer service, or related experience
• Strong Microsoft Office skills, especially Outlook, Excel, and Word
• Experience with ERP, CRM, or order entry systems is a plus
• Excellent organizational, multitasking, and communication skills
• Strong attention to detail and customer service mindset
• Ability to work independently and as part of a team

Zing Recruiting is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.

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#ZINGZIP Company Description

Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.

Company Description

Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.