Commercial Coffee Equipment Installation & Repair Technician

Job Description

Job Description

Ready to be the go-to expert for commercial brewing systems?

With Farmer Brothers’ Revive™ Service & Restoration, you’ll install, service, and restore coffee and tea equipment for a dedicated customer base. If you enjoy ownership of your route, solving complex equipment issues, and documenting your work with precision, this role is for you.

Role overview

• Hours: Monday–Friday, 7:30 a.m. – 4:30 p.m.
• On-call: Rotation required, including weekends
• Territory: Approximately 100-mile driving radius; regional travel as needed

Do you:

• Thrive on diagnosing electrical, mechanical, HVAC/R, pneumatics, or boiler issues?
• Like to see a job through—from install or PM to clean documentation and customer sign-off?
• Keep your parts inventory tight and your calendar prioritized?
• Communicate clearly with customers and internal teams?

Core responsibilities

• Install, remove, and commission commercial coffee and beverage dispensing systems.
• Complete scheduled and unscheduled work: preventive maintenance, emergency repairs, field surveys, and new installations.
• Participate in after-hours/weekend on-call rotation.
• Manage spare parts levels and reorder within replenishment guidelines.
• Close calls accurately: record work performed, parts used, time on site; finalize invoices; obtain customer signatures.
• Assist with planning/scheduling large or multi-site deployments.
• Share customer feedback to help refine programs and service levels.
• Meet stated service level agreements while balancing multiple priorities.

Must-have background

• High school diploma or equivalent
• 3+ years in a mechanical/technical role
• Valid driver’s license; clean driving record
• Ability to travel within a 100+ mile radius
• Capable of lifting up to 60 lbs on a frequent basis
• Strong troubleshooting and problem-solving skills

Nice-to-have experience

• Foodservice industry exposure
• Electrical, plumbing, HVAC, or test meter experience

How you operate

• Professional communicator (written and verbal) with standout customer service
• Independent, organized, and decisive; sound business judgment
• Collaborative, relationship-focused, and attentive to the impact you have on others
• Opportunity-spotter who supports business goals and drives growth

Technical toolkit

• Customer service excellence; field service readiness; Workplace Safety & EHS practices
• Preventive maintenance planning and execution
• HVAC/R service, installation, troubleshooting, and repair
• Mechanical systems and component repair; mechanical diagnostics
• Familiarity with Food & Beverage manufacturing and FSQA considerations
• Electrical installation, troubleshooting, and repair; equipment installation & wiring
• Electrical schematic reading and machine safety inspections
• Pneumatics and boiler troubleshooting
• General service, maintenance, and repair across brewing equipment families

Bring your craftsmanship to Revive™ and keep beverages flowing for customers who count on us every day.