Administrative Assistant
Job Description
Job Description
We are looking for a highly organized and detail-oriented Administrative Assistant to join our team in Morris Plains, New Jersey. This Contract to permanent position is ideal for someone with strong multitasking abilities and a customer-focused mindset. You will play a key role in ensuring smooth office operations while providing exceptional support to both clients and team members.
Responsibilities:
• Welcome clients with a detail-oriented approach and manage front desk operations efficiently.
• Organize, scan, and compile financial documents to maintain accurate records.
• Prepare and send invoices to clients in a timely manner.
• Assist clients by explaining tax return details, including refunds and payment obligations.
• Deliver outstanding customer service by addressing client inquiries and ensuring satisfaction.
• Review credit card statements to identify discrepancies and ensure accurate documentation.
• Handle incoming client calls promptly and professionally.
• Follow up with clients as necessary through phone and email to ensure timely responses and resolve outstanding matters.
• A minimum of 2 years of experience in administrative support or a related role.
• Proficiency in administrative tasks such as data entry, answering calls, and managing office operations.
• Strong organizational skills with attention to detail and the ability to multitask effectively.
• Excellent communication and interpersonal skills for providing top-notch client service.
• Experience with receptionist duties, including managing front desk activities.
• Familiarity with financial documents and processes, such as invoicing and tax-related assistance.
• Previous experience working in a Financial industry a plus.
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