Site Reliability Engineer
Kforce had a client in need of a Site Reliability Engineer in Jersey City, NJ. Responsibilities:
- Provide on-call support and incident management for production systems
- Lead root cause analysis and communicate incident impact and resolution
- Execute disaster recovery and business continuity plans
- Maintain operational documentation and support audit processes
- Collaborate with technology and business partners to investigate and resolve issues
- Ensure readiness for system changes and drive improvements to prevent instability
- Monitor system metrics to enhance scalability, reliability, and performance
- Contribute to support engineering efforts for Tax and Corporate Actions products
- Apply application patterns and analytics to improve service standards
- Support automation initiatives through data-driven models
- Participate in recurring maintenance and reliability strategies
- Proven experience in support engineering and incident response
- Strong analytical and problem-solving skills
- Familiarity with disaster recovery testing and business continuity planning
- Experience with mainframe technologies: COBOL, CICS, DB2, JCL, VSAM, and SQL
- Understanding of Tax Reporting/Cost Basis and Corporate Actions applications (preferred)
- Ability to collaborate across teams to improve system availability and resilience
- Passion for operational excellence and continuous improvement
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