Client Coordination Specialist - Experience Services

Pinell Studios
Parsippany Troy Hills, NJ

We are seeking a dependable and detail-oriented Client Coordination Specialist – Experience Services to support clients with organizing and managing personalized arrangements from start to finish. This role is ideal for professionals in New Jersey who enjoy structured workflows, clear communication, and delivering consistent, high-quality service in a fast-paced environment.

In this position, you will work closely with clients to gather preferences, schedules, and expectations, then assist with researching options and coordinating reservations using established systems and tools. Accuracy, organization, and follow-through are essential, as you will be responsible for ensuring all details are confirmed, documented, and communicated clearly.

Key Responsibilities

  • Communicate with clients to understand planning needs, timelines, and preferences

  • Research lodging, transportation, and experience options based on client criteria

  • Coordinate and confirm reservations and service details

  • Prepare clear itineraries, confirmations, and supporting documentation

  • Assist with updates or changes as needed

  • Maintain accurate client records and internal notes

Qualifications

  • Strong communication and customer service skills

  • Excellent organizational abilities and attention to detail

  • Ability to manage multiple requests efficiently

  • Experience in coordination, hospitality, or client support preferred

What We Offer

  • Flexible work structure

  • Training and ongoing professional support

  • Access to industry-standard planning tools

  • Opportunities for long-term growth within a supportive team

Posted 2026-01-31

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