Field Dispatcher
- Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations.
- Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule.
- Maintain and update call logs, call records and other important documentation
- At least 1 year of scheduling or operations experience
- Must be available to work a flexible schedule which may include some nights and weekends
- MS Outlook and Excel
- Review schedules and requests
- Monitor service performance
- Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations
- Ability to manage in a fast paced, high change work environment
- Solid internal and external customer service skills
- Organized, analytical and drive for results
- Instinct for process improvement
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