Financial Aid Coordinator

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Position Details

Position Information Recruitment/Posting Title Financial Aid Coordinator Job Category Staff & Executive - Financial Aid Department EVPAA-Finanical Aid NWK Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2025 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary Rutgers, The State University of New Jersey, is seeking a Financial Aid Coordinator for the Rutgers Biomedical and Health Sciences (RBHS). This candidate is the main point of contact for the flow of communication with students, both in-person and over the phone, to answer financial aid questions whenever possible, while referring more complex inquiries to the appropriate counselors. Among the key duties of this position are the following:

• Provides administrative support to the Financial Aid office, including but not limited to greeting students, and assisting the staff with time-sensitive projects.
• Disseminates financial aid information to students via emails and telephone calls.
• Assists counselors with follow-up requests and correspondences.
• Teaches and provides guidance on technical information (website, portal) to students, co-workers and work-study staff; work well with other offices and departments and be a team player.

Position Status Part Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Grade Position Salary $20.00 Hour Annual Minimum Salary Annual Mid Range Salary Annual Maximum Salary Standard Hours Union Description Payroll Designation Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to Seniority Unit Terms of Appointment Temporary Staff Appointment - Hourly Position Pension Eligibility Qualifications Minimum Education and Experience

• Associate's Degree.
• Additional years of relevant experience can be considered as a substitute fir the degree on a one-year-for-one-year basis.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Great level of customer service, ability to solve issues with minimum supervision.
• Ability to multi-task in a busy environment.
• Must demonstrate proficiency in organizational and administrative practices with a preference for experience gained in educational institution.

Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Special Conditions Posting Details Posting Number 23ST2974 Posting Open Date 11/01/2025 Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Newark (RBHS) City Newark State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.