Field Service Associate

Job Description

Job Description

Field Service Associate

Player One Amusement Group has an immediate full-time opening for the position of Amusement Games Service Tech (FSA). The route territory for this position includes travel to Michigan and the northern border of Ohio. As a route technician, you are responsible for managing a designated territory in an efficient and professional manner that includes experience appropriate repairs, merchandising, and collections.

The hiring rate ranges from $20 - $24 hour and includes discretionary bonus eligibility.

P1AG employs over 400 people in 21 offices throughout Canada and the United States.  One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centers, restaurants, arcades, shopping centers and water parks.    For more information regarding P1AG, please visit our website at

Job Duties:

• Repairing equipment and troubleshooting issues, according to skill level.
• Merchandising of gaming equipment (plush and prizes) as needed.
• Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.
• Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
• Establish and maintain professional relationship with locations and staff.
• Detailed record keeping of all meters.
• Complete follow up as assigned.
• Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
• Find new leads as available.

Requirements:

• High School or equivalent
• Solid experience managing a route or field service background
• Experience within the amusement gaming industry is a big plus
• *Minimum 2 years of electronics or mechanical repairs*
• *Minimum 2 years of Cash handling*
• Driving record must be clean and upheld
• Detailed and customer service-oriented
• Solid work ethic for being punctual, dependable, and customer-driven
• Efficient at managing a workload with minimal supervision
• Accountable, Productive, and Personable
• Always working accurately and efficiently
• Solid organization skills in managing paperwork, tools, parts, etc.

Additional Information

We offer: Annual bonus opportunity, Flexible hours, Paid time off, including Vacation and Sick leave, Medical, Dental, Vision, 401(k) with match, Life insurance, Short and Long-term disability coverage and more.

All your information will be kept confidential according to EEO guidelines.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of P1AG’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

Interested applicants, please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Player One Amusement's standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

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