MSP Field Engineer- Florham Park, NJ

About Link High

Link High Technologies is a 33-year established Managed IT and Cybersecurity provider serving small and mid-sized businesses throughout New Jersey. Our clients rely on us as their outsourced IT department — not just a helpdesk.

We operate with structured standards, documented environments, and a security-first mindset. We are seeking an experienced MSP Field Engineer who values accountability, technical precision, and professionalism in client-facing environments.

We strongly encourage qualified women, minorities, veterans, and underrepresented professionals to apply.

Work Model & Location Requirements

• Must reside within 25 miles of Florham Park, NJ

• Field-based role supporting client sites

• Required to report to the Florham Park office when not in the field

• Full-time | 8:30 AM – 5:30 PM EST

Technical Responsibilities

You will support and maintain multiple client environments across:

Infrastructure

• Windows Server (2016–2022)

• Active Directory (user, GPO, DNS/DHCP troubleshooting)

• Hyper-V and/or VMware

• Microsoft 365 (Exchange Online, SharePoint, Entra ID)

Networking & Security

• SonicWall firewall support (configuration, firmware updates, VPN)

• VLANs and managed switches

• MFA and endpoint security solutions

Backup & Business Continuity

• Datto, Axcient, or similar BCDR platforms

• Backup monitoring and remediation

• Participation in disaster recovery testing

Qualifications

• 2+ years of IT field experience

• MSP experience required

• Experience supporting Windows environments, networking, and servers

• Strong troubleshooting methodology

• Professional client communication skills

• Ability to work independently in client-facing environments

• Strong documentation habits

If you meet most — but not every — qualification and are confident in your technical foundation, we encourage you to apply.

Compensation & Benefits

Base Salary: $60,000 – $65,000 (commensurate with experience)

Link High offers a competitive and stable benefits package:

• 100% employer-paid medical and dental coverage for the employee

• Company-paid short-term disability

• Company-paid long-term disability

• Company-paid life insurance

• Paid training and certification support

• Clear advancement opportunities based on performance

• Stable 33-year company with long-term client relationships

Equal Opportunity Employer

Link High Technologies is proud to be an Equal Opportunity Employer. We are committed to building a diverse, inclusive workplace where qualified professionals can grow and succeed.