Digital & Product Field Manager
- Lead and support Lexus’s initiative to innovate online and in-store retail with Lexus Monogram, our digital retailing platform. You will work with a district team to recruit & enroll dealers, conduct in-store Monogram launches, train dealership personnel on Monogram and sustain Monogram dealers in your territory.
- Accurately analyze and assess dealership websites and process management to guide dealerships towards an enriched digital presence.
- Conduct dealership mystery shops and consult dealerships on findings.
- Assess dealership CRM, website, sales, dealer digital evaluation, social media presence, and lead management systems to ensure the attainment of eCommerce goals and strategies.
- Effectively communicate with Lexus Dealer Principals and General Managers regarding department goals, initiatives, and key performance indexes.
- Responsible for all product training for Lexus dealerships and Lexus Area Team members.
- Creating custom training content, videos, presentations, and materials for product training.
- Serve as subject matter experts answering and researching product and technology questions from dealership personnel.
- Providing content for Lexus Area social channels and digital communications on a daily, weekly, monthly, and quarterly basis.
- Bachelor’s degree or higher in a business-related subject or equivalent professional work experience
- Strong communication, organizational, and interpersonal skills
- Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint, etc.)
- Extensive experience in the automotive industry
- Effective presentation skills
- Ability to travel up to 80%
- Automotive dealership experience (i.e. retail and/or factory)
- Automotive field experience (District Manager and/or District Service & Parts Manager)
- Experience working with CRMs and digital retail tools.
- Experience with Google Analytics
- A work environment built on teamwork, flexibility, and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family
- Flextime and virtual work options (if applicable)
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools, and more
- Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA
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