Junior Service Advisor
The role of the Junior Service Advisor is to assist the Service Advisors in daily tasks that can help improve the flow & productivity of the service lane. This includes invoicing repair orders, performing "Active Deliveries" to review the Multi Point Inspection & answer any questions, cashiering, greeting customers & handling loaner vehicle agreement write-ups. Downtime activities include answering incoming phone calls, making appointments and filing. The Junior Advisor position also provides extensive cross-training to allow the individual to become more familiar with the full role of the Service Advisor, which involves the full customer write-up process and recommending maintenance & repairs to increase gross profit. This cross-training will create future opportunities to grow into the Service Advisor role, should the opening arise.
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