General Manager Auto Body

Job Description

Job Description

Our thriving Auto Body MSO is looking for an automotive general manager who is a cut above the rest! The ideal job seeker has 3 years of managerial experience and excellent communication skills to interact with customers, sales team members, vendors, and corporate leaders.

We need a positive force that can effectively boost morale and unit sales simultaneously. We offer a competitive base salary and financial incentives, and when our automotive dealership succeeds, so do you! This individual will prove integral in developing daily operations and planning winning strategies for our talented sales representatives. If this sounds like you, apply now!

$100,000 yearly

• Analyze daily, monthly, quarterly, and annual financial documents for accuracy and completion before sharing with department managers and leadership
• Review and approve proposed advertising campaigns and programs to increase sale and brand visibility for the car dealership
• Hire, train, and supervise direct service managers, office managers, and sales managers providing ways to increase profits goals
• Ensure that all staff adhere to local, state, and federal mandates for the auto sales industry
• Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met

Production management involving, but not limited to:

• Maintaining a pulse on WIP (work in progress)
• Monitoring work schedule to make sure we have a constant stream of work to keep the shop busy
• Coordinating between departments to make sure the team is involved with the same plan, creating "hot sheets" or daily responsibilities for each department, including parts, QC, body, paint, detail & mechanical
• Meet sales goal along with other cycle & customer service goals
• Running interference where needed with customers, insurance companies & other vendors
• Write accurate estimates to ensure our GP on parts & labor are above 60% in labor & 33% on parts
• Review monthly P&L statements with regional management to make sure the shop maintains profitability, creating a rotational Saturday schedule for front office coverage
• Setting clear expectations & goals for each department with feedback & coaching when not met

• Three or more years of experience in a sales manager or general manager position for a dealership or auto group is necessary
• Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles
• Understanding of the auto industry and its trends
• High school diploma is mandatory; a bachelor’s degree is preferred
• The ability to interpret P&L statements, leadership experience, and excellent communications skills are needed

C&L Autobody is a regional Multiple-Shop Organization (MSO) with 11 body shops throughout Morris, Essex, Sussex, Warren, Union, and Middlesex counties in Northern NJ. We also manage one of the largest towing fleets in the state.

As one of NJ’s largest family-owned MSOs, we pride ourselves on delivering an unmatched level of customer service and craftsmanship for all your collision repair needs.

We offer full benefits (medical, dental, and vision), paid time off, paid holidays, and a 401(k) with a company match. Work hours are Monday through Friday, 8 am to 5 pm, with occasional Saturdays.