Key Holder
- Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mail addresses.
- Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
- Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers.
- Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
- Analyze customer profiles, buying trends, and competitive information to impact and drive business.
- Manage and monitor Loss Prevention.
- Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
- Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
- Manage and communicate merchandise opportunities to the store manager.
- Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.
- Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
- Assist with all other duties as required by the store manager.
- Work collaboratively with all other Psycho Bunny team members to achieve goals.
- 1-year minimum retail management experience
- You must be able to work a flexible schedule, including nights, weekends, and holidays.
- You have strong communication skills and can foster a customer-focused selling culture.
- The salary will be determined based on your work location, knowledge, skills, and competencies.
- Sweet discount on the coolest fits
- Room to grow in a rapidly expanding brand
- Surrounded by smart and passionate people
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