Office Coordinator
- Coordinate office operations and procedures to ensure efficiency and quality.
- Organize and assign duties to employees relating to scheduling, bookkeeping, correspondence, patient registration, records payment, and billing.
- Act as a liaison to various patient service departments including but not limited to cardiology, radiology, in-patient units, and lab
- Report all necessary information and/or unusual occurrences in accordance with documented policy and procedure.
- Participate in Quality Assurance activities. Participate in the implementation of changes based on QA or nationally recognized recommendations.
- Be responsible for projecting a professional image and behavior when interacting with patients and personnel. Demonstrates a professional level of tact, courtesy, respect, empathy and enthusiasm on an on-going basis when dealing with patients and fellow employees. Use constructive criticism to the best of his/her ability to improve job performance as requested. Actively participate in group and person-to-person discussions on departmental issues.
- Medical terminology and data entry experience. 3-5 years’ experience in a physician office setting, in a lead role.
- Strong MS Office Suite skills; excellent verbal communication skills; ability to maintain tact and diplomacy.
- High attention to detail; ability to multitask.
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