HVAC/R Technical Learning & Development Leader

Lead the craft. Shape careers. Elevate performance.

As our HVAC/R Technical Learning & Development Leader, you’ll be the person everyone turns to when it’s time to learn, practice, and master the trade. Your classroom will span from a fully equipped training lab to active jobsites, and your impact will be measured in safer practices, sharper diagnostics, and confident technicians who grow their careers here.

A day in the life

• Morning: Prep the lab, finalize lesson plans, and set up competency stations for refrigeration cycles, airflow measurement, and electrical diagnostics. Align your training schedule with pull-through work, schematics/electrical sessions, and commercial installation practices.
• Midday: Lead hands-on training for service technicians, installers, and apprentices on residential, commercial, and industrial HVAC/R systems. Reinforce OSHA safety, EPA refrigerant regulations, and NJ-specific codes.
• Afternoon: Ride along or host department-specific sessions on-site, addressing real-world troubleshooting, controls, combustion analysis, maintenance, and installation techniques.
• Wrap-up: Assess skill levels, log training hours, update manuals and materials, and collaborate with operations and safety leaders to close performance gaps.

Your core responsibilities

• Design, deliver, and continuously refine technical training across service and project teams.
• Teach best practices in refrigeration cycles, electrical diagnostics, airflow, controls, combustion, troubleshooting, maintenance, and installation.
• Conduct hands-on classroom and field instruction covering residential, commercial, and industrial systems.
• Ensure compliance with OSHA standards, EPA refrigerant rules, and NJ-specific codes.
• Support technician onboarding and continuing education; build trusted relationships as the go-to trainer for safety and career development.
• Evaluate skills, recommend individualized development plans, and maintain up-to-date training materials, manuals, and assessments.
• Prepare lab areas, craft lesson plans, and schedule classes on pull-through work, schematics/electrical, and commercial installation practices.
• Stay current on industry technologies, tools, codes, and manufacturer updates.

How you’ll partner and influence

• Work closely with operations and safety leadership to target skill gaps and improve outcomes.
• Deliver on-site, department-specific training tailored to immediate needs.
• Build technician engagement by understanding strengths, challenges, and career goals.

Growth path & professional development

• Model our Core Values while immersing yourself in internal training programs and documentation.
• Complete courses such as Interplay and Lochinvar; confidently explain and demonstrate maintenance tasks.
• Earn relevant commercial credentials: lifts, confined space, Right-to-Know, forklift, LOTO, rigging, OSHA 30, and more.
• Deepen expertise in commercial systems including WSHP, RTUs, and ice machines, along with associated maintenance.
• Lead assessments and create career plans for every technician.
• Expand our training lab and develop new modules and competency labs for service and project teams.

Accountabilities / KPIs

• Track quarterly completion goals for training initiatives.
• Enroll technicians in career-building coursework.
• Log all training hours conducted.
• Increase technician engagement through meaningful training connections.
• Grow and improve training facilities.
• Participate in a quarterly bonus plan tied to personal growth and training outcomes.

Benefits & perks

Compensation & extras

• Competitive salary
• Performance bonuses

Health & financial

• 100% company-paid healthcare
• Dental and vision coverage
• 401(k) with 4% company contribution
• Life insurance
• Long-term disability

Time off

• 2 weeks PTO in year one
• +1 additional day each year (up to 5 weeks total)
• Paid holidays

Tools & support

• Fully equipped training labs
• Access to necessary tools, equipment, and PPE
• Company resources dedicated to your development

Growth & development

• Structured apprenticeship and continuing education programs
• Mentorship and leadership development
• Clear path to expand your responsibility and influence

Why you’ll love this role

• Drive workforce development and real career growth.
• Shape the capabilities of service and project technicians across the organization.
• Thrive in a supportive, high-performing environment with the resources you need.
• Make a lasting impact on both people and the business.

Ready to build the next generation of HVAC/R talent? Join us and make a real difference.