Asset Protection Detective

Macy's Cherry Hill Mall
Cherry Hill, NJ

:

Essential Functions:

  • Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
  • Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager
  • Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
  • Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events
  • Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law
  • Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies
  • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned
  • Works on special assignments, investigations, and surveillance as directed by store leadership
  • Responds to alarm conditions at assigned store

Qualifications and Competencies:

  • High School Diploma or equivalent required
  • No experience required
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

  • Position requires prolonged periods of standing/walking around store or department
  • May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
  • Must be able to apprehend shoplifters
  • Ability to sustain long periods of time enclosed in surveillance areas.
  • Frequently lift/move up to 30lbs

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Schedule:

  • 10 hour shift
  • 8 hour shift

Work Location: In person

Posted 2026-07-23

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