Field Service Technician
Job Description
Job Description
Benefits:
- Car Allowance
- 401(k) matching
- Dental insurance
- Health insurance
- Training & development
- Paid time off
- Company parties
- Opportunity for advancement
- Competitive salary
· Set-up new machines in warehouse prior to customer delivery
· Travel to customer location to perform installation of new office equipment
· Travel to customer location to troubleshoot, diagnose, repair error codes, fix, and maintain printers and copier equipment Required Skills and Responsibilities: · Must have a proven track record in outstanding customer service
· Product knowledge with maintenance and parts of Sharp, Brother, Konica Minolta, and Lexmark or other industry manufacturers
· Working knowledge of computer systems such as Microsoft, Apple, and common network solutions
· Able to drive a small box truck Requirements for success: · Able to work independently on site and off site
· Provide exceptional customer service
· Have good time management skills and repair equipment properly
· Communicate when off-site back to home base via email
· Must have valid driver’s license with reliable transportation
· Must be able to travel daily to customer sites which may include NYC occasionally Benefits: Medical, dental, vision
Life Insurance
Paid time off – holidays, PTO and vacation
Salary: Based on experience
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