Scheduler Lead

RWJBarnabas Health

New Brunswick, NJ

Req #: 0000217609
Category: Miscellaneous
Status: Full-Time
Shift: Day
Facility: RWJ New Brunswick
Department: Perioperative Support Services
Pay Range: $20.00 - $28.00 per hour
Location:
One Robert Wood Johnson Place, New Brunswick, NJ 08901
Job Title: Scheduler Lead
Location: Main Hospital - New Brunswick
Department Name: Perioperative Support Services
Req #: 0000217609
Status: Hourly
Shift: Day
Pay Range: $20.00 - $28.00 per hour
Pay Transparency
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview
The Lead Scheduler is responsible for the operational oversight and coordination of scheduling and billing activities within the Perioperative Support Services department. This role provides leadership to a team of scheduling and billing personnel across multiple departments and procedural service areas, ensuring accuracy, efficiency, and compliance with hospital and regulatory guidelines. Serving as the subject matter expert in surgical billing and scheduling operations, the Lead Scheduler acts as the primary liaison for billing issues, audit reviews, and departmental process improvements. The ideal candidate demonstrates strong analytical and communication skills, thrives in a fast-paced environment, and maintains a proactive approach to problem-solving and workflow optimization.
Qualifications
Required:
Bachelor’s Degree
Minimum of 3–5 years of experience in a surgical billing capacity, preferably in a hospital or large healthcare system
Proven experience overseeing or supporting multi-site or multi-department operations
Proficiency with EPIC or similar electronic health record systems
Strong understanding of billing workflows, audit standards, and compliance practices
Exceptional attention to detail with the ability to manage multiple priorities simultaneously
Excellent verbal and written communication skills
Demonstrated leadership, mentoring, and problem-solving capabilities
Preferred
Previous leadership experience within a perioperative or surgical services environment
Knowledge of hospital revenue cycle processes and scheduling best practices
Ability to identify workflow inefficiencies and implement process improvements
Scheduling Requirements
Working Shift: Monday – Friday
Day Shift
Full-Time, 40 Hours Per Week
Essential Functions
Provide daily oversight of scheduling and billing personnel within the Perioperative Support Services department
Ensure accurate and timely billing across multiple procedural service areas, maintaining compliance with all hospital and audit guidelines
Serve as the primary point of contact for billing inquiries, discrepancies, and escalations
Monitor departmental performance metrics and support staff in achieving efficiency and quality goals
Escalate clinical or operational issues to the appropriate leadership for resolution
Develop and maintain standardized procedures to promote consistency, accuracy, and accountability within the scheduling and billing process
Collaborate with department managers, clinical staff, and administrative leaders to ensure optimal scheduling practices that align with patient care and operational priorities
Participate in staff training, audits, and quality improvement initiatives
Perform other duties and assignments as required to support departmental and organizational objectives
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits And Perks
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
….and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
RWJBarnabas Health is an Equal Opportunity Employer

Posted 2025-11-09

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