Operations Manager

Job Description

Job Description

Salary: $52k - $75k

About Us

American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brandsincluding footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beautyAmerican Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.

Joining American Exchange Group means being part of a dynamic and diverse team where your contributions drive real impactand where theres always room to grow. If you're looking to be part of a company that blends heritage with hustle, were excited to meet you.

Visit our website at

Operations Manager

Location: Somerset, NJ (On-Site)

Division: Bluetime
Reports To: COO

Overview:
Our Bluetime division is seeking an organized, analytical, and hands-on Operations Manager to lead and support our operations team. This individual will oversee the timely and accurate processing of vendor offers and customer orders, ensure seamless coordination between departments, and help scale operational efficiency as we grow.

Key Responsibilities:

• Supervise and support a team of 3 staff members to ensure accurate and timely order processing.
• Develop and manage internal tracking systems for order statistics and procurement timelines.
• Oversee creation of vendor offers aligned with set margin structures; manage purchase orders and vendor communications.
• Maintain and grow strong supplier relationships while responding to customer inquiries regarding product allocation and delivery timelines.
• Create and distribute weekly purchasing and performance reports to inform strategic planning and fiscal control.
• Assist with the development and implementation of offer and order management systems within Monday.com.
• Prepare and manage ecommerce offer files; process purchase and sales orders using Excel-based systems.
• Generate performance reports, including Gross Profit Margin metrics, to guide business decision-making.
• Maintain and update workflows within Monday.com; upload and manage data within the Order Management System.

Qualifications:

• 3+ years of experience in operations, supply chain, or order managementideally in an ecommerce or wholesale environment.
• Proven leadership experience managing small teams.
• Strong analytical and organizational skills with attention to detail.
• Proficient in Excel and experienced in platforms like Monday.com or similar order/project management tools.
• Excellent communication and interpersonal skills for both vendor and customer engagement.
• Ability to adapt in a fast-paced, evolving environment.

What We Offer

• Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
• 401(k) Retirement Savings Plan with company match
• Generous Paid Time Off (PTO) and paid holidays
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.