Lease-Up Property Manager

Job Description

Job Description

At RPM Development Group, our goal is to create high-quality affordable housing. Throughout our history this has meant developing residential communities that are affordable and serve as environments for residents and their families to thrive. Our company takes great pride in creating housing that is attractively designed, skillfully built, and well-managed. Sustainable building is one of the core values that guides our work. When affordable housing is done well. we believe that it can serve as a transformational resource for residents and a source of beauty and vibrancy for surrounding communities.

RPM Development is a dynamic place to work – staff are asked to be professional, collaborative, and think critically while working towards a shared mission of providing safe, clean, affordable housing to people and families across the State of New Jersey.

RPM Development takes pride in offering its employees an outstanding benefits package, including:

• Competitive Compensation based on experience.
• Generous Paid Time Off: 10 paid holidays annually, plus up to 15 days of PTO in the first year, with increases based on tenure.
• 401(k) Retirement Plan with a discretionary dollar-for-dollar company match and potential profit-sharing opportunities.
• Comprehensive Health Coverage: RPM covers 90% or more of employee health insurance premiums.
• Fully Paid Dental, Vision, and Life Insurance for all staff.
• Professional Growth Opportunities through internal advancement and ongoing training.
• Seasonal Perks: Summer hours from Memorial Day to Labor Day.

Role Description:

The Lease-Up / Property Manager (“LPM”) will oversee the day-to-day operations of RPM’s affordable and mixed income properties. The LPM will have broad and in-depth general management responsibilities and strong communication and leadership skills for their assigned apartment developments. The LPM will supervise site teams consisting of Assistant PM’s, Resident Coordinators and maintenance personnel at levels consistent with property resources.

The LPM ensures assigned properties are meeting the financial, leasing and compliance expectations and upholding RPM’s standards of providing affordable housing that our residents are proud to call home. The LPM will also ensure that all maintenance tasks are managed professionally, while maintaining a safe work environment at these same developments. The LPM will ensure the integrity of all financial and operations data is hosted in the company’s property management software.

The LPM will ensure that the site staff members under their direction will provide excellent customer service to lease up applicants & residents thus encouraging smooth transition from prospective resident to long-term tenancy. The LPM will demonstrate this same high level of customer service to all particularly with RPM’s staff and many housing partners.

Duties and Responsibilities include but are not limited to:

• Foster a culture of inclusivity and TEAM across properties(s) so that your entire team works as a cohesive unit. PM is responsible for continuously teaching/motivating staff and holding them accountable for their work.
• Provide outstanding customer service to our residents.
• Optimize the financial and operational performance of the property by ensuring all financial targets are met (both budget and leasing/occupancy). Completing monthly variance reports as required.
• Regularly tour properties to ensure they meet RPM and compliance standards and are always “inspection ready”. Ensure properties are prepared to excel at all property inspections without the need for surges in staff and spending, i.e.
• Work with the Facilities Manager and Site Supers to monitor work orders, preventive maintenance, capex and apartment turns - all to be done within company policy timeframes.
• Demonstrate professional leadership; ensure staff is on-boarded effectively, trained, motivated and are equipped to be successful in their role.
• Effectively manage the eviction process.
• Consistently market the properties to high standards by optimizing curb appeal.
• Ensure Fair Housing requirements are being met at all times.
• Proactively manage housing partner subsidy programs /relationships particularly as it relates to inspections
• Inspect properties following company timelines and following prescribed procedures and ensure corrective actions are taken where needed – safety being a high priority with this process
• Manage accounts payable so that the properties can successfully meet all financial obligations.
• Monitor utility consumption and related expenses.
• Provide thoughtful and comprehensive input to the capital planning process, the budget process in its entirety and examine expenditures for cost savings and efficiencies.
• Own all aspects related to your properties recognizing that this is a 24-hour daily operation.
• Work beyond the narrow and specific job responsibilities to advance the goals of the company.

Relationships and Contacts:

• Reports to: Regional Property Manager
• Supervises: Assistant Property Manager, Resident Coordinator and or Maintenance site personnel

Required Education and Experience:

• High School Diploma required/College degree preferred/CPM a plus.
• Three years of increasing property management responsibility to include all aspects of a multi-site operation.
• Knowledge of both affordable housing and market rate housing.
• Technology literacy and a solid understanding of operating software, Yardi experience preferred.
• Industry training credentials which authenticate understanding of rental housing programs. LIHTC certification a plus.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel between properties.

Working Conditions:

• Ability to work periodic flexible hours is required.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to work at property locations within or near transitional neighborhoods.
• Ability to climb stairs, take elevators, bend, squat, reach overhead and lift up to 15 pounds at times.

EOE

At RPM Development Group, our goal is to create high-quality affordable housing. Throughout our history this has meant developing residential communities that are affordable and serve as environments for residents and their families to thrive. Our company takes great pride in creating housing that is attractively designed, skillfully built, and well-managed. Sustainable building is one of the core values that guides our work. When affordable housing is done well, we believe that it can serve as a transformational resource for residents and a source of beauty and vibrancy for surrounding communities.

Company Description

At RPM Development Group, our goal is to create high-quality affordable housing. Throughout our history this has meant developing residential communities that are affordable and serve as environments for residents and their families to thrive. Our company takes great pride in creating housing that is attractively designed, skillfully built, and well-managed. Sustainable building is one of the core values that guides our work. When affordable housing is done well, we believe that it can serve as a transformational resource for residents and a source of beauty and vibrancy for surrounding communities.