Sales and Operations Assistant

Job Description

Job Description

Join a Company That Values Excellence – Rails Company Is Hiring!

Rails Company is a well-established (95 years) and respected leader in our industry under new management that includes a business consultant with 26 years of experience working with a wide variety of public and private businesses.

We are known for engineering, building and delivering quality products with excellent support to our US based railroad and transit customers. We’re currently seeking a proactive, detail-oriented Sales and Operations Assistant to join our inside team. If you’re motivated, customer-focused, and ready to help us reboot and retool our company — this is your opportunity to grow with us.

This is NOT an entry level position and you will not be siloed or wing clipped.

Candidates with personal initiative and broad experience across organizational operations are ideal.

What You’ll Do:

You’ll play a vital role in helping our small team manage all aspects of order execution.

· Answering incoming phone calls and emails, assisting customers in a friendly and professional manner

· Retrieving and entering customer RFQs and orders accurately into our system from industry portals like Ariba and from emailed orders and phone calls

· Quote follow up for conversion to sales orders

· Requesting quotes from our suppliers, entering POs and expediting late items

· Creating and sending customer invoices out through Ariba and Oris and other portals

· Supporting manufacturing with inventory control and vendor communications

What We’re Looking For:

· Previous experience in a customer facing and/or MRP/Inventory control role in a manufacturing environment

· Interested in engineered solutions - willing to learn and communicate technical concepts with our customers

· Strong skills in Microsoft Outlook and Excel

· Excellent communication, multitasking, and time management skills

· Willing and able to cross train / cross teach co-workers skills to make us all more efficient

· Detail-oriented with a strong commitment to accuracy and organization

· Experience with Microsoft Business Central or other modern ERP systems such as Netsuite

· Positive attitude and willingness to learn about and help with other aspects of the operation

Why You'll Love Working at Rails Company:

· Competitive salary commensurate with experience and performance with quarterly reviews.

· Health insurance and dental coverage

· A supportive, team-oriented work environment

· Opportunities for professional growth and advancement

· Ability to share in the profits of the company

· Paid time off

At Rails Company, we believe in hiring great people and giving them the tools and support they need to succeed. If you're ready to take the next step in your career and be part of a company that will recognize and reward your contributions — we’d love to meet you.

Apply now and start building your future with Rails Company