Associate Customer Strategy Manager

Job Description

Job Description

Kenvue is currently recruiting for a:

Associate Customer Strategy Manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Customer Strategy Manager, Self Care

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What you will do

The Associate Customer Strategy Manager is responsible for designing and implementing complex sales strategy reports, analyzing sales data and customer insights, and identifying growth opportunities to support sales objectives. You will generate actionable recommendations and summarize findings to drive informed decision-making across the sales organization:

Key Responsibilities

• Develop and implement data-driven customer strategies that anticipate market trends and drive sustained business growth.

• Design, develop, and implement comprehensive sales strategy reports that address global, regional, and local business needs, ensuring alignment with organizational sales objectives.

• Collaborate cross-functionally to translate complex customer insights and sales strategies into actionable strategic initiatives, fostering alignment across teams.

• Lead the design and execution of innovative customer segmentation models to enhance personalized marketing efforts.

• Conduct in-depth analysis of sales margin, market share, and sales trends to provide actionable insights that drive strategic decision-making.

• Utilize advanced analytics to identify emerging customer needs and recommend proactive solutions.

• Evaluate customer preferences, market dynamics, and sales team performance to identify growth opportunities in existing and new markets.

• Leverage data analysis and field sales feedback to generate qualified leads and innovative sales solutions.

• Summarize complex analytical results clearly and effectively for sales teams and senior management to support strategic discussions and decision-making.

• Provide strategic recommendations based on complex data analysis to influence management decisions and provoke constructive discussions.

• Mentor junior analysts by fostering a culture of creative problem-solving and strategic thinking.

• Drive continuous improvement by integrating cutting-edge tools and methodologies into customer strategy workflows.

What we are looking for

Required Qualifications

• Bachelor’s degree or equivalent qualification in Business, Marketing, Economics, Analytics, or a related discipline with a strong analytical foundation.

• Over 4 years of relevant and progressive experience in customer strategy, sales analytics, data analysis, or related roles demonstrating strategic impact and responsibility.

• Strong analytical skills with the ability to use data-driven insights to make informed decisions.

• Proven ability to influence and align decision-makers at multiple organizational levels to achieve business objectives without direct authority.

• Exceptional communication skills.

Desired Qualifications

• Proven ability to synthesize complex data into compelling narratives that influence senior leadership decisions.

• Expertise in leveraging advanced analytics platforms and visualization tools to uncover unique customer insights.

• Exceptional communication and negotiation skills, capable of resolving complex issues and securing agreement while focusing on long-term goals.

• Recognized leadership presence with strong interpersonal skills to build trust and credibility among customers, internal teams, and business partners.

• Demonstrated aptitude for leading cross-functional projects that require creative collaboration and strategic agility.

• Expertise in consumer industry trends and cross-category knowledge to effectively support business strategies.

• Ability to act with urgency and agility to capitalize on market opportunities, ensuring rapid and effective execution of sales initiatives.

• Experience serving as a liaison between customers, sales teams, and internal support functions to promote collaboration and growth.

• Demonstrated capability to represent the company’s interests to external stakeholders while advocating for customer needs internally.

#LI-NR1

What’s in it for you

Annual base salary for new hires in this position ranges:

$110.500,00 - $156.000,00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

• Competitive Benefit Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Kenvuer Impact Networks

• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.