Front Desk Agent

·Overview:

Founded in 1991, Aqua-Tots Swim Schools is making waves as the largest international provider of year-round, indoor swim instruction. We're on a mission to save lives by teaching children all over the world how to become safe and confident swimmers for life! With more than 150 locations in 14 countries, our trusted program is dedicated to children of all abilities from four months to 12 years old and features a proven curriculum used to teach more than five million swim lessons each year.

Core Values:

1. Affirm each other’s strengths and protect each other’s weaknesses.

2. Treat others the way you desire to be treated.

3. Extend grace to those who are teachable.

4. Seek first to understand others before trying to be understood.

5. Choose relationships over profits.

6. Think outside the box; always question the status quo.

7. Praise in public; correct in private.

Position Summary:

We are looking for fun, friendly, outgoing individuals who love working with children 4 months to 12 years old and are professional when working with adults.

Benefits:

· Hourly wage starting at $16.50 + depending on experience

· Opportunity for quarterly bonuses

· Learn leadership skills

· Enjoy watching children master a life skill

· Welcoming team culture

· Frequent work outings and teambuilding activities.

· Flexible hours

· Long-term opportunity

· Awesome work environment

Job Description:

· Responsible for new client registration/sales

· Answer phones, respond to inquiries, take messages, and conduct phone calls in a professional manner

· Resolve client concerns using a professional approach

· Greet parents and students as they report to the front desk

· Check students in on the attendance tracking system

· Maintain cleanliness of the front desk area, changing areas, restrooms, and observation area

· Greet everyone with a smile and make them feel at home!

Qualifications:

· Experience working with children (examples include sports coach, camp counselor, or similar experience)

· Relate well to children, parents, team members – superior communication skills

· Flexible schedule – candidates must have availability to work weekdays and weekends

· Have intermediate level computer skills using Word, Excel, and other software systems

· Maintain a CURRENT Standard First Aid with CPR-C, AED certification

Must be fluent in English and Spanish

Job Types: Full-time, Part-time

Pay: $15.50 - $17.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Morning shift
• Weekends as needed

Ability to Commute:

• North Bergen, NJ 07047 (Required)

Ability to Relocate:

• North Bergen, NJ 07047: Relocate before starting work (Required)

Work Location: In person

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