Customer Service Representative $23 - $25 per hour

Job Description

Job Description

Customer Service Representative job opportunity available in the Dayton / South Brunswick, NJ 08810 market

Bilingual English & Spanish is desired

Temporary to Hire opportunity

$23 - $25 per hour

8:30am - 5pm

Monday - Friday

While on the staffing agency payroll, pay is weekly

Must Have

• Experience : minimum 5 years in customer service position and should have worked in a similar warehouse set up
• Proficient in WMS and other CRM software
• Bilingual : English and Spanish preferred
• Strong communication, attention to detail, and leadership maturity

Job Description

• Responsible for assigned customer accounts, ensuring timely communication, accurate order fulfillment, and proactive issue resolution.
• Navigate and manage daily operations through Warehouse Management Systems (WMS), ERP, and CRM platforms to ensure accuracy in order processing, inventory tracking, and reporting.
• Build and maintain strong customer relationships with a focus on service excellence and account retention.
• Track, monitor, and analyze Key Performance Indicators (KPIs) including order accuracy, on-time shipments, turnaround times, and customer satisfaction metrics.
• Prepare and share customer performance reports, highlighting trends and recommending process improvements.
• Monitor inventory levels, support cycle counts, reconcile stock, and coordinate with warehouse staff for accurate and timely dispatch.
• Investigate and resolve customer complaints, delays, or discrepancies, ensuring corrective actions and transparent communication.
• Collaborate with warehouse, operations, and IT teams to troubleshoot system issues and drive continuous process improvement.
• Ensure compliance with company policies, operational procedures, and quality standards while maintaining high levels of efficiency.

Medical Benefits and Paid Time Off are included

Company Description

Miller Staffing has been in business since 1974. The company is a Woman Minority Owned Business.

Miller Staffing is a full-service staffing agency in Central New Jersey specializing in the placement of permanent, temporary, and temp-to-hire applicants in positions including, but not limited to: Accounting/Finance, Accounts Receivable/Accounts Payable, Administrative, Clerical, Credit/Collections, Customer Service, Data Entry, Human Resources, Marketing/Sales, Office Management, Payroll, Purchasing, Receptionist, Secretarial, Warehouse Production Management, Scientific/Lab, and Light Industrial.

Our clients include a broad range of companies from a variety of industries throughout the state of New Jersey.

Miller's success can be attributed to long-lasting business relationships, superior customer service and custom tailored cost per hire programs. Our qualified, experienced recruiters will make every attempt to match an applicant's career preferences with the perfect company and position.

Company Description

Miller Staffing has been in business since 1974. The company is a Woman Minority Owned Business.\r\n\r\nMiller Staffing is a full-service staffing agency in Central New Jersey specializing in the placement of permanent, temporary, and temp-to-hire applicants in positions including, but not limited to: Accounting/Finance, Accounts Receivable/Accounts Payable, Administrative, Clerical, Credit/Collections, Customer Service, Data Entry, Human Resources, Marketing/Sales, Office Management, Payroll, Purchasing, Receptionist, Secretarial, Warehouse Production Management, Scientific/Lab, and Light Industrial.\r\n\r\nOur clients include a broad range of companies from a variety of industries throughout the state of New Jersey.\r\n\r\nMiller's success can be attributed to long-lasting business relationships, superior customer service and custom tailored cost per hire programs. Our qualified, experienced recruiters will make every attempt to match an applicant's career preferences with the perfect company and position.