Lead

Job Title: Lead

Location: Hamilton (HAM)

Department Name: Ambulatory Clinic

Req #: 0000247594

Status: Hourly

Shift: Day

Pay Range: $24.87 - $29.84 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

We are seeking a Family Navigator Lead to oversee efforts in identifying and addressing family social needs and structural barriers. In this role, you will supervise a dedicated team of Family Navigators to collectively review patient data and connect families with vital support systems. This position offers a rewarding opportunity to collaborate across hospital departments, develop impactful patient protocols, and champion family-centered care while maintaining strict confidentiality.

Qualifications:

Required:

• Excellent communication skills and strong leadership capabilities
• In-depth knowledge of performance metrics
• Must be self-motivated, highly organized, and able to work independently
• Ability to incorporate and model CSH’s core values
• Familiarity with computer software packages, particularly Microsoft Word and Excel

Preferred:

• Proven work experience as a team leader or supervisor
• Previous hospital or physician's office experience

Scheduling Requirements

• Part-Time (30 hours/week)
• Monday through Friday, 8:30AM - 3:00PM
• No weekends

Essential Functions:

• Supervise, manage, and motivate the Family Navigator team on a daily basis to ensure operational success.
• Set clear team goals, monitor daily performance, and generate comprehensive metric reports.
• Oversee the collection of data regarding family social needs, systemic barriers, and issues at Children's Specialized Hospital.
• Guide the team in reviewing patient data to identify and implement optimal ways to support families in need.
• Collaborate independently with other hospital departments to develop new protocols and administrative policies.
• Ensure strict confidentiality of all collected patient and family information across all team activities.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer