VP, GM Tech-Enabled Sales Outsourcing

To be eligible for this position, you must reside in the same country where the job is located.

The General Manager for our Contract Sales practice will be primary responsibility for the client impact, profitability and growth of inside sales and field sales outsourcing; business is today roughly $160M in revenues. The GM will have responsibility and leadership role to maintain and grow the business revenue, diversifying the client base and methods by which we serve them; and to drive analytic-enablement innovations and efficiencies that drive multiple margin expansion opportunities, as well as opportunities across our Healthcare Provider (HCP) Activation capabilities.

In addition to the standard GM responsibilities for financial and team management, sales & marketing strategies; the role is intended to be directly client facing, in building transformative client partnerships to improve their most critical business levers; and market-facing, in building collaborations with third parties that enhance our value proposition to clients, and our impact at clients. To perform those roles well, the GM will also be responsible for shaping and leading the analytic -enablement strategy of the business.

Drive top line sales and revenue by:

• Drive Revenue to Plan of 162.6 and TCV to Plan of 212.5m
• Establish and execute a strategy for increasing sales and revenue in the short and long term, at the individual segment level.
• Oversee development of targeting prioritization and execution against targets
• Responsible for sales & marketing strategy across account segments and throughout the brand life cycle
• Partner with other Centers of Excellence and Business lines to advance cross-portfolio offerings including data, analytics, digital, brand, and technology.
• Incorporate the use of analytics to support our therapy expertise and delivery strategy.
• Develop new offerings to continually maintain industry leadership, anticipating and adapting to new industry norms
• Demonstrate leadership and subject matter expertise during client presentations to impact win rate.
• Ensure delivery success and positive client satisfaction.

Drive bottom line profitability by:

• Manage expenses and drive profit growth.

• Working with operations to support clients effectively, including recruiting, training, project management, etc.
• Drive Lean initiatives to reduce operating costs, meeting savings targets on an annual basis
• Manage compliance and performance to avoid potential challenges.

Manage the overall practice through:

• Owns P&L and financial target responsibilities for the business
• Delivers on our high standard for people development and the EVP
• Responsible for overall client impact and satisfaction
• Develops and executes the short- and long-term operating plans and strategies for the segment and ensures consistency with corporate and RBU objectives
• Creates and maintains a positive working relationship with third party collaborators and our clients' other partners
• Communicates and collaborates with the extended RBU LT to shape and deliver business strategy, innovations, and client delivery

• Leverage subject matter expertise to develop thought leadership and innovation in the market, including novel methods of measuring engagement success
• Build and refine client materials, including case studies.
• Establish and maintain pricing structures.
• Maintain a repository of client references.
• Create offerings that support client use cases
• Partner with other leaders throughout the organization building integrated offerings leveraging analytics, methodologies, and technologies.
• Develop opportunities to expand capabilities
• Analyze and implement technology infrastructure and digital solutions in order to support the continued growth of these solutions. Identify and build business cases for investment.
• Identify and execute partnership and acquisition strategies as appropriate to meet long term objectives, manage acquisitions as needed.
• Provide leadership to the extended team including building culture, providing regular communications, setting clear expectations and reinforcing a high performance culture expectation.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role, when annualized, is $211,700.00 - $589,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.