Clinical Technology Spec - Ultrasound Imaging (Virginia)
Job Description
Job Description
Mindray, founded in 1991, is a leading global developer, manufacturer, and supplier of medical devices whose mission is to deliver high-quality, richly featured medical products making healthcare more accessible and affordable around the world.
With North American headquarters located in Mahwah, NJ, and 42 international subsidiaries with branch offices in 32 countries, Mindray has approximately 14,000 employees worldwide. Eight global R&D centers and an industry-leading investment of 10% of annual revenue into research and development further demonstrate Mindray’s commitment to innovation and advancing technology in a global market.
To drive continued success in this exciting Medical Device field, we are seeking a Clinical Technology Specialist to join our winning team.
Provide Ultrasound Clinical Applications support for Direct Sales Representatives, Marketing, and Engineering to meet and surpass business growth targets for the Ultrasound business unit in the United States.
Essential Functions:
Orchestrate high-level pre-sale presentations and field demonstrations of ultrasound systems with Direct Sales Managers.
- Support Direct Sales demonstrations of ultrasound systems by providing in-depth product knowledge of ultrasound systems, superior presentations of ultrasound systems and technology, and assisting users with the clinical application of all ultrasound systems.
- Communicate effectively with all management, clinical, sales, marketing, and engineering team members to ensure quality customer service and team output.
- Provide clinical training and support for NA ultrasound sales representatives.
- Plan and execute field installations of ultrasound systems sold through direct sales channel.
- Support all post sale customer installations and clinical follow-ups, as well as perform system upgrades per warranty agreements.
- Complete field demonstration reports and installation reports on a timely basis.
- Support National and Regional trade shows.
- Assist ultrasound management with creation of advertisements, sales tools, and customer support materials.
- Support ultrasound Research & Development efforts when required.
- Collaborate with Technical Support to further support field installations to maintain customer satisfaction.
Position Specifications:
1. Knowledge/Educational Requirements
- Experience: 5 years of clinical experience working as a sonographer.
- RDMS required; RVT, RDCS a plus
- Education: Baccalaureate preferred
- Commercial experience preferred.
2. Skills and Abilities
- Motivated, self-driven, strategic individual possessing excellent communication and presentation skills.
- Must possess the ability to delegate appropriately and to manage multiple tasks simultaneously.
- Strong leadership qualities with a passion for success and an ability to mentor others.
- Excellent problem solving, decision making skills, and time management skills.
3. Physical Demands/Work Environment
- Travel can reach as high as 80% of time.
- Uncrating and assembly of equipment up to 50% of time.
Working Relationships:
1. Internal Contacts
- The position requires development of a close working relationship with the Ultrasound Sales Representatives within the territory as well as contact with internal departments including sales, sales support, management, customer service, service, technical support, order entry, engineering, sustaining engineering, HR, quality control and regulatory affairs.
2. External Contacts
- External contacts are sales representatives, other clinical technology specialists, dealers, and customers. Customers can include sonographers, technologists, physicians, hospital administrators, CEO’s, CFO’s, CIO’s, directors of nursing, biomedical engineers, and IT professionals.
***This description reflects management's assignment of essential functions that may be subject to change anytime***
In addition to competitive pay and a 401(k) plan with employer match, Mindray offers a comprehensive benefits package that includes a combination of employer-paid, employee-shared, and voluntary benefits. These include medical, dental, and vision coverage, life and disability insurance, paid time off, parental leave, wellness programs, and more.
Mindray North America is an Equal Opportunity Employer M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status and will not be harassed or discriminated against.
Mindray North America offers an attractive compensation and comprehensive benefits package including a matching 401K, Tuition Reimbursement, PTO, Paid disability, FSA and HSA plan, plus an exciting and collaborative professional environment.
We thank all interested applicants; however, only those who meet our requirements will be contacted.
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