Sr Director PSS, HCP Experience
- As a pivotal member of Sanofi's PSS Evolution & Strategy leadership team, the Senior Director of HCP Experience Strategy will architect and drive enterprise-wide transformation of our Patient Support Services (PSS) from the perspective of the HCP experience.
- This strategic enterprise position leads large complex initiatives, directs organizational strategy, and drives measurable business outcomes that advance Sanofi's market leadership in Patient Support Services.
- Drive enterprise-wide strategic vision and multi-year transformational initiatives across Sanofi's specialty care portfolio
- Strategically align and mobilize your team as well as cross-functional partners towards enterprise objectives, ensuring resources are optimized to drive maximum business impact and organizational effectiveness
- Partner with PSS senior leadership to shape strategy and implementation planning
- Establish thought leadership in patient access innovation, setting industry benchmarks and standards
- Champion data-driven frameworks that guide enterprise-level decision making
- Develop solutions to complex healthcare access challenges through forward- thinking strategies and innovation
- Build, develop and lead a high-performing team of strategists focused on evolving and building a future ready HCP PSS ecosystem
- Drive talent acquisition, development, and succession planning.
- Foster a culture of innovation, accountability and measurable business impact
- Lead direct reports and cross-functional matrix teams through strategic alignment, design and build phases for large strategic initiatives
- Own multi-year strategic planning with direct accountability for business outcomes
- Establish enterprise-level KPIs and performance metrics that drive business growth and oversee large enterprise vendor management
- Architect comprehensive strategic roadmaps guiding PSS evolution of the HCP experience.
- Lead enterprise-wide transformation initiatives impacting multiple therapeutic areas
- Build strategic partnerships with key stakeholders across Specialty Care and General Medicine business units
- Drive organizational change management and adoption at scale
- Bachelor's degree in Business, Life Sciences, or related field
- 10-12+ years progressive leadership experience in pharmaceutical / healthcare industry with at least 5+ in Patient Support Services
- Demonstrated experience managing multi-million-dollar budgets
- Deep understanding of PSS landscape, including hub services, patient access, and healthcare provider needs
- Proven ability to lead both directly and indirectly
- Demonstrated ability to lead cross-functional teams through multiple large complex projects simultaneously.
- Advanced degree preferred (MBA, PharmD)
- Proven executive presence with track record of ability to influence
- Track record of driving enterprise-wide transformation with measurable business impact
- Excellent communication and collaboration skills, with the ability to influence and work effectively across all levels of the organization.
- Ability to think strategically and translate vision into actionable plans.
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
#LI-GZ #LI-Onsite
#vhd All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
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