CUSTOMER SERVICE REPRESENTATIVE
Description
Eastern Metal Framing Galaxy is seeking a motivated, dynamic professional to work in our Customer Service Dept.
Responsibilities:
- Communication with Customers
- Processing customer orders efficiently and accurately
- Use software to provide quotes to customers.
- Work with our Shipping and Production Departments to ensure accuracy of orders
- Resolve Customer complaints as needed
- Provide support for sales representatives.
Qualifications:
- Excellent telephone etiquette.
- Construction Industry Experience
- Exceptional interpersonal and communication skills
- Data entry experience
- Extraordinary customer service skills
Experienced only need apply.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Ability to commute:
- Edison, NJ 08837
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Support & Client Services
- Must have 3 years experience
Requirements
Excellent telephone etiquette.
Exceptional interpersonal and communication skills
Data entry experience
Extraordinary customer service skills
Must have 3 years experience.
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