U.S. Benefits Design & Strategy, Vice President

Job Description

Come join our U.S Benefits team to impact our initiatives aimed at improving employee health care!

As a U.S. Benefits Design and Strategy Vice President – Medical Benefits on the U.S. Benefits Design and Strategy Team, you will be responsible for managing programs within the U.S. Medical Plan. This includes overseeing vendor strategic management, plan administration, and enhancing employee experience, while ensuring seamless integration across multiple vendors.

Job Responsibilities:  

• Collaborate on plan design and enhancement of vendor programs, ensuring alignment with organizational goals and objectives.
• Managing the day-to-day operations of the programs, which include medical vendor management in areas such as plan administration, product offerings, process changes, clinical policy changes, digital/customer experience, member communications, network provider changes, wellness incentive administration, escalated issues and HRA/FSA administration
• Tracking deliverables across internal and external stakeholders, understanding plan reporting/financials, participating in risk/compliance work and plan audits, helping to manage the customer experience and assisting with driving operational excellence
• Evaluating and implementing ad hoc benefits offerings or enhancements to the program, which include conducting research and analyses, defining success measures, preparing materials for senior management review and approval, and developing communication materials
• Working with the broader benefits team on developing and implementing innovative ways to engage employees in their overall well-being
• Monitoring healthcare trends and regulations; analyzing plan usage
• Partnering with stakeholders including other vendor managers, benefits administration, customer service, communications, finance, HR technology, legal, IT security, sourcing and wellness teams to ensure they conduct timely reviews of contracts, perform comprehensive assessments of vendors' technology capabilities and maintain legal and regulatory compliance for the program.

Required qualifications, capabilities, and skills

• Understanding of the healthcare marketplace, in particular vendor management
• Willingness and ability to innovate in order to drive fresh and/or unique approaches and solutions
• Must have experience working in a strategic, analytical or metric driven environment
• Ability to work in a fast-paced, time sensitive environment
• Ability to multi-task, work independently, meet deadlines, and manage multiple deliverables
• Strong and effective verbal and written communication skills, including strong presentation skills
• Solid knowledge of standard desktop applications such as MS Office (PowerPoint, Excel)
• 7 years in corporate benefits, benefits consulting or health plan/health insurance field
• Bachelor’s degree required

Preferred qualifications, capabilities, and skills

• Ideal to have large firm experience (50,000 plus employees)
• Strong project management skills, with a attention to detail
• Proficiency with self-insured actuarial/financial analysis is strongly preferred

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.