Junior Scheduler and Care Operations Coordinator

We are seeking a Junior Scheduler & Care Operation Coordinator to support and strengthen our day-to-day operations. This role is ideal for someone early in their career who is highly organized, proactive, and eager to grow within healthcare operations. You will play a key role in ensuring seamless scheduling, supporting caregivers, and delivering a high-quality experience for our clients and families. English and Spanish speaker preferred, with excellent communication and customer service or scheduling background is ideal.

This position offers a clear growth path into Staffing, Operations or Business Development leadership for high-performing candidates.

This role covers:

• Staffing and scheduling of cases and visits.

• Assist with onboarding new caregivers, including documentation and compliance tracking.

• Maintain accurate employee records in line with state and accreditation standards, support background checks and employment verifications

• Track certifications, credentials, and required documentation.

• Client Experience & Coordination supporting day to day operations

• Serve as a first point of contact, handling calls with warmth, professionalism, and empathy

• Document all interactions accurately within internal systems, organized digital records and perform data entry using cloud-based systems

• Work closely with leadership to ensure high-quality care delivery and support office operations

• Ensure confidentiality and compliance at all times

• Track key performance indicators (KPIs) related to scheduling and service delivery

What We’re Looking For:

• Associate’s or Bachelor’s degree preferred, or equivalent experience

• 2–5 years in healthcare, home care, staffing, or scheduling environments preferred.

• Proficiency in Microsoft 365 (Outlook, Excel, Word)

• Strong organizational and time management skills

• High attention to detail and follow-through on your assigned tasks

• Ability to multitask and prioritize in a fast-paced environment

• Strong communication skills (written and verbal)

• Calm, solution-oriented mindset

• Self-starter with a strong sense of accountability

What Sets You Apart

• You are proactive and solutions-focused

• You genuinely enjoy helping people

• You bring structure while staying flexible

• You take ownership of your work and outcomes

Compensation & Benefits

• Competitive hourly rate: $22 – $26/hour (based on experience)

• Discretionary annual bonus

• Generous Paid Time Off (PTO)

• Paid Sick Leave

• 401(k) and healthcare eligibility

• Flexible scheduling, including some weekend availability

• Adjusted weekday schedule to support work-life balance

• Clear opportunities for growth and advancement

Why Join SYNERGY HomeCare?

Be part of a growing, high-impact healthcare organization and be part of a bigger healthcare solutions line of businesses.

Work in a mission-driven environment that values people and purpose.

Gain experience in healthcare operations, scheduling, and care coordination.

Join a team that supports professional development and internal growth, and get mentorship from senior executive and community focused leaders.

Make a meaningful difference in the lives of clients, families, and caregivers

Ready to join us: email your resume today with the job title to us at [email protected]. We are excited to get to know you.