Clinical Case Manager

Job Description

Job Description

Position Title : Clinical Case Manager - HIV Care
Location : Saint James Health, Newark, NJ
Employment Type : Full-Time

About Saint James Health :
Saint James Health is a federally qualified health center in Newark, NJ, committed to providing comprehensive, high-quality care to underserved populations. Our mission is to improve the health and well-being of individuals through accessible, patient-centered services.

Position Summary :
We are seeking a dedicated and compassionate Clinical Case Manager to join our team with a focus on providing case management services for individuals living with HIV. The ideal candidate will be responsible for ensuring patients receive the necessary medical, psychological, and social support required for optimal health outcomes. This position requires excellent care coordination, strong patient advocacy skills, and a deep understanding of HIV care management.

Key Responsibilities :

• Conduct comprehensive assessments of HIV-positive patients to identify their medical, emotional, and social needs.
• Develop individualized care plans that address the patient's specific needs and ensure continuity of care.
• Coordinate care with healthcare providers, specialists, social services, and community resources to optimize patient outcomes.
• Provide education and counseling to patients about HIV, treatment options, medication adherence, and health maintenance.
• Advocate for patients to ensure access to necessary medical services, support programs, and resources.
• Monitor patients' progress through regular follow-up visits and make adjustments to care plans as needed.
• Maintain accurate and up-to-date patient records using EPIC and CHAMP Systems.
• Collaborate with the multidisciplinary care team to ensure holistic, patient-centered care.
• Address any barriers to care, such as transportation, housing, or financial challenges.
• Participate in ongoing training and professional development opportunities.

Qualifications :

• Experience : A minimum of two (2) years of experience working with HIV-positive patients or in a related healthcare field.
• Education : Bachelor's degree in Social Work, Nursing, Public Health, or a related field is preferred
• Language Skills : Bilingual proficiency in Spanish is preferred to serve a diverse patient population.
• Technical Skills : Experience using electronic health record (EHR) systems, particularly EPIC and CHAMP Systems, is preferred.
• Certification : Case management certification (e.g., CCM, CMC) is preferred
• Soft Skills : Strong communication, organizational, and interpersonal skills. Ability to work effectively in a team environment and independently.
• Knowledge : Knowledge of HIV care, treatment protocols, and community resources is essential.

Why Work with Us :
At Saint James Health, you will have the opportunity to make a significant impact on the lives of individuals living with HIV in the Newark community. We offer a supportive, collaborative work environment and provide opportunities for professional growth and development.