MSP Sales Lead

Are you a driven sales leader with a passion for empowering businesses through technology? At eMazzanti Technologies, we don’t just sell IT solutions — we create partnerships that fuel business growth and transformation. We're looking for a proven Sales Lead to head our Sales team, drive revenue through renewals and expansion, and help our clients succeed in a digital-first world.

This is a high-impact role for a strategic and hands-on leader with experience in MSP sales or IT consulting, a consistent record of quota attainment, and a desire to grow, inspire, and win — together.

Why eMazzanti?

• Ongoing leadership development and coaching
• A values-driven culture where your voice matters
• Opportunity to grow with a fast-paced, award-winning MSP
• Be part of a team where passion meets purpose, and every win is celebrated

At eMazzanti, our core values shape everything we do:

• Passion for excellence – We take pride in doing things the right way the first time.
• Customer satisfaction – We go above and beyond to delight our clients.
• Innovation & agility – We adapt fast, stay curious, and challenge the status quo.
• Integrity & trust – We do what we say and say what we mean.
• Winning as a team – We believe collaboration fuels success.

If these values resonate with you and you’re ready to lead with influence, deliver with purpose, and inspire performance, we want to meet you.

What You’ll Do:

• Lead, manage, and coach a team of Account Managers to exceed renewal and upsell goals
• Build and execute scalable customer growth strategies across our SMB client base
• Promote a customer-first, consultative sales approach that deepens client relationships
• Conduct regular pipeline reviews, track KPIs, and drive accountability and outcomes
• Support AMs by joining client calls, guiding deal strategy, and resolving escalations
• Cultivate a culture of proactive outreach, ongoing communication, and strategic account planning
• Partner with service, operations, and marketing to enhance customer experience and drive retention
• Use CRM tools like ConnectWise to track activities, opportunities, and churn risks
• Play a hands-on role in hiring, training, and scaling the Account Management team

REQUIREMENTS

• 3–5+ years of experience in B2B technology sales (MSP or IT consulting preferred)
• 2+ years leading or managing high-performing sales/account teams
• Proven success hitting or exceeding quota — both personally and through your team
• Deep understanding of the SMB technology landscape and value-based selling
• Proficiency with ConnectWise or similar CRMs (preferred)
• Strong skills in sales operations, forecasting, and workflow optimization
• Excellent communication, coaching, and organizational abilities
• A strategic mindset with a hands-on, roll-up-your-sleeves attitude
• Bachelor’s degree in Business, Technology, Communications, or a related field
• A positive mindset, strong work ethic, and a genuine desire to have fun while winning