Service BDC Representative

If you are looking for an opportunity to work for a fast growing, family-owned dealership, East Coast Toyota is for you! East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At East Coast Toyota, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We are looking for and value ambitious candidates to support, train, and provide a long-term path for growth and career advancement. We provide certification training and internal training to provide employees with ample opportunities to expand their knowledge and grow their career. What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family-owned and operated
• Long term job security
• Health and wellness
• Discounts on products and services

Responsibilities

• Reach out to and follow up with up with customers
• Generate appointments by means of proactive outbound prospecting and set service appointments
• Work with customers in a professional, well-spoken manner
• Direct customers to product information resources, including those available online
• Log all activity in a CRM
• Meet and exceed goals each month and quarter

Qualifications

• Aggressive, energetic personality
• Able to work Saturdays
• Fluent in Spanish a huge plus
• Ready to hit the ground running
• Strong verbal and written communication skills
• Proficiency with Microsoft Word, Excel, and Outlook
• Time management, prioritization and multitasking skills
• Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.