Operations Manager

Wine And Operations Manager

VintEdge Wine and Spirits is not your typical liquor store. Our vision is to provide exceptional customer service, selection and value to every customer that comes through our doors. We're currently seeking a Wine and Operations Manager with min 3 years in food/beverage/hospitality and/or retail experience highly desirable. Candidate will work full time at VintEdge Wine and Spirits in Somerville, NJ.

Responsibilities:

• Provide superior customer service by establishing a rapport with customers while offering informed sales recommendations
• Assist with purchasing process
• Assist in creation of content for website, POS, and email marketing emails.
• Maintain store visual presentation according to company merchandising guidelines
• Replenish and maintain inventory, including home spots, end caps, and platforms in preparation for product delivery
• Assist and/or conduct with complimentary in-store tastings and events.
• Inventory/accounts payable reconciliation
• Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, kitchen, bathroom, etc
• Attend staff education sessions and on/offsite events as needed
• Perform cashier functions and adhere to minor policy while completing customer transactions
• Computer graphics/design for creation of flyers, announcements
• Office organization, filing, computer data entry (POS & website)
• Assist with back office operations
• Perform store opening and closing procedures
• Other special projects as needed

Qualifications:

• Min 3 years in food/beverage/hospitality and/or retail experience highly desirable
• Demonstrated ability to interact well with customers, and maintain strong customer relations.
• Excellent verbal and written communications skills required
• Prior experience in a team environment requiring professional and effective communication skills (team player)
• Handling multiple projects/tasks at a time and meeting deadlines
• POS (front and back of the house)

Specific qualifications:

• Ability to walk, bend down repeatedly, and be on their feet for 10-12 hours a day
• Ability to climb ladders and lift 50 lbs. overhead and repeatedly
• Nights and weekends availability required

Education desired:

• High school diploma or equivalent
• WSET, Sommelier or other industry certification (a plus)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.