Front Desk Shift Manager
:
Golden Nugget Atlantic City has an excellent career opportunity for individuals that exhibit exceptional guest service and hospitality! ESSENTIAL DUTIES AND RESPONSIBILITIES: - Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
- Supervises the front desk operations.
- Handles any guest related problems.
- Assists in preparing schedules and training of all employees.
- Can recommend hiring and terminating in conjunction with disciplinary action.
- Coordinates activity between front desk and central reservations.
- Assures compliance with established hotel procedures and policies.
- Performs any other duties as assigned.
EDUCATION/EXPERIENCE/SKILLS REQUIRED: Bachelor's degree in hotel management or equivalent experience in hotel industry. Previous front office experience required. Good communication and guest relation skills required. Minimum of one (1) year management background. Hotel/gaming exposure helpful. Excellent management and communication skills. If you require alternative methods throughout the application process, please contact Golden Nugget Human Resources at 609-441-8474 or via email at [email protected]
City
Atlantic CityState
NJAuto req ID
196010BRRecommended Jobs
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