Media COE Junior Affiliate Account Manager (16360-1)

• Job Title: Media COE Junior Affiliate Account Manager
• Job Type: Regular Fulltime, Hourly
• 1-3 years of experience in digital marketing, affiliate management, data analysis, or a related field. Experience at an agency or tech or media company is a plus.
• Bachelor's degree in marketing or equivalent training required.
  

Location

• 700 Sylvan Ave, Englewood Cliffs, NJ

Benefits

• Medical Insurance (Health, Dental & Vision)
• Paid Time Off
• 401K
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

Compensation

$36-39/hr

Top Skills

• Data Compilation
• Reporting
• Process Automation
• Vendor Management

Responsibilities

Affiliate Program Operations & Compliance

• Fraud Detection and Prevention: Review the Bi-Weekly Fraud Report to identify and investigate potential fraudulent order. Take decisive action to suppress fraudulent orders and avoid incorrect commission payouts.
• Commission Accuracy: Manage the Transaction Inquiries File to resolve order tracking discrepancies not captured by the and ensure correct commission is paid based on validated tracking status for all affected orders.
• Financial Integrity & Reconciliation: Oversee the Invoicing & Missing SKUs File to identify and correct attribution discrepancies. Ensure accurate commission payouts to the correct Lines of Business (LOBs) based on specific budget, commission, and cash-back rates.
• Returns and Cancellations Management: Regularly review and update the Returns Process scripts to ensure accurate tracking of cancellations, suppressions, returns, and refunds, preventing commission payment on invalid orders.

Process Automation and Vendor Management

• Affiliate Vendor Automation (Rakuten): Maintain and manage existing automation processes with Rakuten, including the ingestion of publisher-level spend data via API and the accurate transmission of cancelled/returned orders to prevent commission calculation.
• EPP Vendor Automation (NextJump & Perkspot): Support the maintenance of automation with EPP partners, including the ingestion of parameters for program implementation (Perkspot SPOT) and the transmission of detailed, SKU-level order data to vendor SFTP locations.

Reporting and Analytics

• Dashboard Maintenance: Building, maintaining and publishing EPP and Affiliate specific dashboards and backend views for ongoing traffic, conversion, spend, sales reporting at a channel and publisher level.
• Data Compilation: Manage core reporting processes and overall spend compilation.
• Key Events and Campaign Analysis: Conduct detailed, ad-hoc analysis (outside of standard dashboards) for major campaigns (Flagship launches and Holiday). This includes verifying data capture, setting up reporting requirements, and providing deep-dive insights on channel/publisher performance (e.g., under/overperformance vs. prior year).
• Offer Communication: Manage the Offers Distribution process by sourcing offers from various internal commerce systems and drafting weekly communications for EPP and Affiliate vendors.

Cross Functional Collaboration

• Support the Senior Manager Affiliate lead in partnering with marketing, ecommerce and EPP teams to integrate affiliate marketing into broader campaigns, product launches and promotional events

Qualifications:

• 1–3 years of experience in digital marketing, affiliate management, data analysis, or a related field. Experience at an agency or tech or media company is a plus.
• Strong analytical and quantitative skills with proficiency in data manipulation and reporting tools (e.g., Excel/Google Sheets, SQL is a plus).
• High attention to detail and a proven ability to manage complex data sets and financial reconciliation tasks.
• Familiarity with affiliate platforms (e.g., Rakuten) or Employee Purchase Programs is a plus.
• Excellent written and verbal communication skills, with the ability to clearly articulate findings and manage communication with external partners.
• A proactive, self-starter attitude with the ability to manage multiple priorities in a fast-paced environment.
• You can manage multiple projects simultaneously, and thrive in a fast-paced, high-growth environment.

Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!

Our vision is ‘We Want to See You Grow' to become the industry leader for both employee and company.

For more information about JND, please visit (

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