Associate Director, Offer Development, Payer Channel-Strategic Customer Group
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
Job Function:
Sales EnablementJob Sub Function:
Contract Administration and ManagementJob Category:
People LeaderAll Job Posting Locations:
Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of AmericaJob Description:
Johnson & Johnson Health Care Systems Inc., Strategic Customer Group (SCG) is recruiting for an Associate Director, Offer Development-Payer Channel that can be based in Titusville, NJ or Horsham PA.
About Innovative Medicine
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Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, account management and customer services to key health care customers, including hospital systems and group purchasing organizations (GPOs), leading health plans, pharmacy benefit managers (PBMs), specialized pharmacy providers (SPPs), emerging customers, and government health care institutions (Veteran’s Administration and Department of Defense). The company also provides contract management, logistics, and supply chain functions for the major Johnson & Johnson franchises.
Job Summary:
This position is responsible for the creation, negotiation, and management of contracts between JJHCS and Payer Channel customers. The position requires close partnering with Pricing Strategy, Account Management, Law Department, Contract Strategy & Analytics, Enterprise Contract Management and other key stakeholders to implement approved contracting strategies with Payer Channel customers.
This individual will have primary alignment to the Director of Payer Offer Development.
Key Responsibilities:
Execute approved pricing strategies: Draft, negotiate and Execute Master Agreements, Product Documents, Amendments, Notices, Waivers, NDA’s (“Contract Documents”), with Payer Channel Customers as assigned by the Director of Offer Development. Maintain all Contract Documents associated with these customers. The Contract Documents reflect CPC approved strategies and templates. Responsibilities also include reviewing exceptions to the approved templates with the Learned Intermediary (LI), or the appropriate J&J legal counsel, as needed and may require CPC approval, prior to execution.
Negotiate Contracts: Serve as the lead negotiator for assigned customers or novel and complex arrangements in the Payer Channel. Manage and lead the redlining process and the escalation of off template language. Demonstrate conviction and persistence when negotiating and influencing others.
Review contracts to ensure accuracy and compliance to guidance documents, pricing strategies, and respective approvals.
Lead and partner with a cross-functional team of key stakeholders during the strategic contract development process for assigned customers with Account Management, Contract Strategy and Analytics, Enterprise Contract Management (Payments, Contract Validation & Analytics) and Law Department. Maintain a high level of communication with business partners to share market and business insights.
Executive presence: Deliver and create clear and concise communications and presentations using approaches that highlight the most pertinent information for key stakeholders and leadership that mobilizes for action.
Develop Process Narratives, Standard Operating Procedures (SOP) and Work Instruction (WI) that define the approved procedures for developing and executing Agreements with its customers.
Ensure that all Agreements are drafted in a compliant manner. Ensure that all Agreements comply with the laws and regulations that govern the Pharmaceutical industry, the Guidance Documents issued by the J&J Legal Department, and Janssen policies and procedures.
Records Retention: Ensure that all approved Agreements are managed according to the JJHCS Records Management procedures.
Assist in Issue Resolution, Post Contract Execution; Serve as the liaison between Pricing Strategy, Account Management, Law Department, Contract Strategy & Analytics, Enterprise Contract Management, and other key stakeholders to support in the resolution of issues involving contract language and payment issues, after the contract is executed.
Strategic Planning & Capability Development: Leads strategic planning for contract development to align with the enterprise goals and customer priorities. Collaborates cross-functionally to forecast and prioritize contract needs identify process improvements and ensure stakeholder alignment. Translates business objectives into actionable contract strategies that drive efficiency, mitigate risk, and deliver long-term value.
Support and lead contract training sessions and assigned projects as requested.
Qualifications
Education:
Bachelor’s Degree is required.
Paralegal certification, MBA or advanced degree preferred.
Experience and Skills:
Minimum of 8 years business experience, including contract management experience.
Minimum of 4 years of experience drafting and/or negotiating contracts.
Experience in pharmaceutical contract negotiation for Managed Markets, IDN/Provider is strongly preferred.
Essential Skills:
Excellent verbal and written communication skills, including the ability to articulate business situations clearly and accurately is required.
Ability to influence without authority at all levels, including senior leaderships is required.
Ability to work with all levels in the organization and with customers.
Ability to manage multiple priorities and make decisions in an ambiguous and complex environment.
Big picture orientation and attention to detail; ability to think strategically, to leverage industry knowledge to anticipate and prepare for the future while at the same time, ensuring that contract templates and executed documents accurately reflect approved strategies.
Established organizational skills and the ability to work independently.
Leadership skills needed to indirectly manage contract managers. Demonstrated ability to delegate effectively and coach and train new contract managers and manage the day-to-day workload effectively for contract managers where necessary (and as applicable)
Up to 20% travel between Titusville, Raritan, and Horsham campuses, or to customers and conferences.
Primary Location:
Titusville, NJ or Horsham, PA
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.
The anticipated base pay range for this position is :
$120,000-$207,000Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below.Recommended Jobs
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