Team Lead for Luxury Sun Spa
- Opportunity for advancement
- Flexible schedule
- Bonus based on performance
- Employee discounts
- Paid time off
- Training & development
- Starting Pay: $21 per hour
- Guaranteed Raise: $23 per hour within one year of completing our training and certification program
- Bonuses: Earn an additional $1-$4 per hour worked through our generous sales bonus program
- Tips: Staff members, including managers, earn tips due to the exceptional service we provide, with an average of $100 per month
- Paid Training: We invest in customer service and sales training, giving all staff a wide array of experiences to help build a diverse professional skillset
- Deliver the Best Guest Experience: Ensure every guest leaves feeling like Soleil was the best part of their day by delivering the highest level of service.
- Drive Sales: Ensure your store meets and exceeds sales targets by selling memberships, preventing cancellations, upselling services, and recommending products.
- Drive sales using our 5-step sales method while coaching your team to effectively sell memberships and products
- Provide exceptional customer service to ensure guest satisfaction
- Recruit, hire, train, and schedule staff, while providing coverage when needed
- Ensure the store opens and closes on time with adequate staffing
- Process payroll bi-monthly
- Enforce company policies and processes to improve customer service and sales performance
- Direct staff to ensure safety compliance and adherence to customer service standards, legal regulations, and industry practices
- Meet financial goals through accurate scheduling and purchasing
- Maintain a clean, well-maintained facility and equipment, including re-lamping as needed
- Manage inventory, restocking supplies when necessary
- Contribute to marketing and advertising efforts
- Uphold the Soleil Tans brand in all employee, guest, and public relations
- Attend leadership huddles and mandatory company meetings
- Minimum three years of proven sales/retail management experience
- Availability for 30-40 hours per week, including weekends
- Strong organizational and time-management skills
- Hands-on performer willing to do whatever it takes to get the job done
- Excellent communication skills with the ability to motivate and lead employees
- Proficient in Microsoft Office Suite and Google Applications
- Starting Pay: $21/hour, with a guaranteed increase to $23/hour after one year
- Bonuses & Tips: Earn additional income through performance bonuses and tips
- Paid Time Off: Enjoy time off as part of your benefits package
- Memberships: Free Luxury All membership, and discounted memberships for friends or family
- Free Gym Membership: Stay fit with a complimentary gym membership
- Growth Opportunities: Potential for advancement within the company
- Flexible Schedules & Team Environment: Work in a supportive and fun environment
- Exciting Contests and Incentives
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