AVP or Senior Director, Trade Customer Engagement
- Lead the planning and execution of complex, multi-stakeholder initiatives for Trade Customers including White-Label
- Develop and maintain detailed project plans, track milestones, identify risks, and drive resolution.
- Partner with key constituents, internally and externally, to gather insights, align on priorities, and drive delivery.
- Translate strategic goals into actionable workstreams, ensuring alignment with organizational objectives.
- Serve as a strategic point of contact for Trade Customers including White-Label, ensuring clear communication and timely delivery of information.
- Create and deliver executive-level presentations, customer-facing decks, and data-driven insights tailored for Trade Customers including White-Label
- Bachelor’s Degree; MBA preferred but not required
- 5+ years of experience in business operations, process improvement, project management, or a related field.
- Experience working with internal and external stakeholders as well as payer/provider organizations
- Proven experience facilitating cross-functional collaboration and implementing operational improvements.
- Strong understanding of process mapping tools and project tracking systems (e.g., Asana, Jira, Smartsheet).
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